Bibhas Sen Choudhuri, AGM IT - Neotia Healthcare Initiative Ltd.
By MYBRANDBOOK
Redefined CIO role
CIO/CTO is taking major roll in adopting new technologies by convincing the management, implementing various solutions like IoT, AI, Mobile App without effecting the service cost. CIOs are adopting various services like, IAS, SAS to reduce the running cost and overhead cost. CIO/CTO has successfully upgraded their existing system and adopted new technologies where the same has direct impact on revenue. Such decision has redefined the roll of CIO/CTO and most of the organization has accepted this change.
Innovations & ROI
Medical service and non-medical service are the success mantra of our organization. IT takes a bigger role for betterment of the services and also looks after, how prompt these services can be delivered when those are required.
Key Priorities
It has been observed that a major part of revenue leakage happens from OPD segment, digitization of OPD will play a major roll increasing the revenue. As per our expectation 30-35% of OPD revenue can be increased through this digitization, whereas average cost for digitization per patient will not be more than Rs. 25.
“It’s always being a challenge making new investments for technology upgradation. But it is a process, prioritization of IT services is required which needs upgradation / new addition, then rolling out phase wise with a proper timeline. Involving departmental heads, understanding and addressing their concern is required so that full support is available during this upgradation process.”
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