GAINING CUSTOMERS’ TRUST IS ESSENTIAL FOR SMOOTH OMNICHANNEL INTERACTIONS
By MYBRANDBOOK
BIBHAS SEN CHOUDHURI, DGM IT, AMBUJA NEOTIA HEALTHCARE VENTURE LTD.
TRAVERSING THE DIGITAL FRONTIER In the fiscal year 2024-25, our organization has identified several key priorities to leverage technology-driven innovation to improve healthcare facilities and drive business growth:
◆ Data-Driven Decision-Making
◆ Customer-Centric Innovation
◆ Cybersecurity and Data Privacy
◆ Talent Development and Upskilling
◆ Sustainability and Responsible Practices
INFUSING TRUST IN A DIGITAL REALM In our digital-first landscape, developing customer trust amidst evolving expectations for seamless omnichannel interactions is paramount. Here’s how our organization fosters trust:
◆ Transparency and Consent
◆ Data Security and Privacy
◆ Responsive Customer Support
◆ Continuous Improvement and Feedback Loop
DRIVING GROWTH IN THE AGE OF INNOVATION At our organization, we stay at the forefront of technological advancements and continuously adapt our strategies to leverage these innovations for driving business growth. Agile Adaptation, Talent Development, Partnerships and Collaboration, Customer-Centric Innovation. Overall, our organization is committed to leveraging technology and innovation to drive business growth in this dynamic environment. We embrace change, invest in talent and prioritize collaboration and customer-centricity to stay ahead of the curve and deliver value to our stakeholders.
PIONEERING THE FUTURE Several emerging trends are likely to significantly influence data management and analytics in the foreseeable future, presently we are working on Artificial Intelligence and Machine Learning, Edge Computing, Hybrid and Multi-Cloud Environments, Data Governance and Privacy Regulations, Explainable AI and Responsible AI and Data Democratization and Self-Service Analytics. All these emerging trends underscore the importance of adapting data management and analytics strategies to leverage the latest technologies, address evolving regulatory requirements, and empower organizations to extract actionable insights from their data effectively.
BALANCING COMPLIANCE AND INNOVATION Balancing compliance requirements with the imperative for operational efficiency and innovation is indeed a critical challenge in today’s datadriven landscape. We approach this balance with Robust Compliance Framework, Proactive Risk Management, Culture of Security Awareness, Continuous Compliance Monitoring and Innovation with Privacy.
BREAKING NEWS
TECHNO TRENDS
Legal Battle Over IT Act Intensifies Amid Musk’s India Plans
The outcome of the legal dispute between X Corp and the Indian government c...
Wipro inks 10-year deal with Phoenix Group's ReAssure UK worth
The agreement, executed through Wipro and its 100% subsidiary,...
Centre announces that DPDP Rules nearing Finalisation by April
The government seeks to refine the rules for robust data protection, ensuri...
Home Ministry cracks down on PoS agents in digital arrest scam
Digital arrest scams are a growing cybercrime where victims are coerced or ...
E-Magazine
TECHNOTAINMENT
Hrithik Roshan to endorse RuPay as Brand Ambassador
RuPay is reportedly planning to feature Bollywood superstar Hrithik Rosha
India Today Group launches – AI Pop Stars
Staying true to our industry leadership position in using cutting-edge tech
MOVERS & SHAKERS
TelioLabs ropes in Phaniraj V A as the Group CEO
TelioLabs has announced the onboarding of Phaniraj V A as its new Group CE
Wipro Appoints Amit Kumar as Managing Partner and Global Head
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading technology s
OPEN YOUR EYES
INTERVIEWS
AMD Pensando driving innovation in the DPU architecture space
AMD Pensando stands out in the DPU (Data Processing Unit) market with its u
Alcatel-Lucent Enterprise Carrying a 100 year legacy ahead
A good amount of R&D works and global support services are operated out of
HOT PICK
MSI Announces the availability of RTX 50 series of laptops in
MSI, the innovative computing manufacturer in gaming, creator
Nothing Phone (3a) goes on sale today, starting at Rs 19,999
The phone was launched on March 4, featuring a 50MP main, ultra-wide, and t
MAKE IN INDIA BRANDS
TATA CONSULTANCY SERVICES
MATRIX COMSEC PVT. LTD.
TVS ELECTRONICS LTD.
HIMACHAL FUTURISTIC COMMUNICATIONS LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
ICONS OF INDIA : SHAILENDER KUMAR
Shailender Kumar is senior vice president and regional managing direct...
Icons Of India : Harsh Jain
Harsh Jain, the co-founder of Dream 11, the largest fantasy sports web...
Icons Of India : Puneet Chandok
Puneet Chandok is President, Microsoft India & South Asia and is respo...
PARTNER SPEAKERS
PSU
IFFCO - Indian Farmers Fertiliser Cooperative
IFFCO operates as a cooperative society owned and controlled by its fa...
ITI - ITI Limited
ITI Limited is a leading provider of telecommunications equipment, sol...
BEL - Bharat Electronics Limited
BEL is an Indian Government-owned aerospace and defence electronics co...
VIDEOS
Top 25 Brands
Global Indian industry
Indian Tech Talent Excelling The Tech World - Aman Bhutani, CEO, GoDaddy
Aman Bhutani, the self-taught techie and CEO of GoDaddy, oversees a co...
Indian Tech Talent Excelling The Tech World - NEAL MOHAN, CEO - Youtube
Neal Mohan, the CEO of YouTube, has a bold vision for the platform’s...
Indian Tech Talent Excelling The Tech World - Shantanu Narayen, CEO- Adobe Systems Incorporated
Shantanu Narayen, CEO of Adobe Systems Incorporated, is renowned for h...
ITFORUM 2025
CMO of the Year
WOMEN LEADERSHIP
IMAGE GALLERY
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
of images belongs to the respective copyright holders
