PASS Audit – The differentiating facet
By MYBRANDBOOK
L Ashok
MD - Futurenet Technologies (India) Pvt. Ltd.
Brand Perception
Futurenet Technologies collects feedback from customers, vendors and social media inputs to assess its brand awareness and perception. Apart from this, the proof of pudding is in eating, hence the company judges by references that it gets from the existing customers. It engages with professional agencies coupled with its own marketing team to achieve consistency and common communication across platforms. Brand recall and word-of-mouth references are two metrics that it uses to judge its brand presence in customers’ minds. The company strives 24/7 to deliver customer support in accordance with its promises.
Standing Out From The Crowd
Brand Futurenet Technologies is synonymous with reliability, consistency, and quality built over the last 27 years. It provides holistic IT support and an assurance to customers to run their businesses peacefully. As a Managed Services Provider (MSP), the company is adding a dedicated security portfolio to enhance customer support.
Unique Value Proposition
Over the last 27 years, Futurenet Technologies has provided 24x7 gold-standard service support to customers. The uniqueness of the company is its approach to achieving this support. Futurenet provides unique niche Service Product called PASS Audit. This framework was created to audit, assess, and fix the current IT implementation gaps. As an MSP, the company uses their own framework to audit customers’ IT landscapes to understand their pain areas and root causes. It fixes these along with customers and then moves them on to 24x7 support and provides very high availability.
Digital Technology Propelling Growth
R&D is an integral part of the company’s values. As an organization, it is committed to inventing new avenues to enhance its services to customers. PASS Audit is the result of its three decades of presence in the industry. The company targets to innovate new methods to enhance user experience.
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