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Delivering value to customers by embracing new technologies 


By MYBRANDBOOK


Delivering value to customers by embracing new technologies 

Shailendra Shukla, Head IT, Mercados Energy Markets India 

 

Technology blueprint for year ahead
As a technology leader at Mercados Energy Markets India, our approach to managing technical projects involves thorough planning, effective communication, and efficient resource allocation.
We prioritize deploying solutions that are thoroughly tested, well-documented, and seamlessly integrated with existing systems.
Using technology, we strive to increase efficiency, productivity, and cost savings by streamlining processes, automating tasks, and leveraging innovative technologies.

 

Looking ahead to our agenda for 2023-24, our focus will be on
• Digital transformation                  
• enhanced security measures            
• innovation and research    
• sustainability initiatives              
• collaboration and partnerships


Overall, our goal is to deliver value to our customers, increase operational efficiency, and leverage technology to stay ahead in a rapidly evolving technological landscape.

 

Latest technologies influencing growth
To foster better growth and innovation at Mercados Energy Markets India, we have already implemented a variety of technologies in the past. Moving forward, we will further enhance the utilization of key technologies such as

• Artificial Intelligence (AI) and Machine Learning (ML)        
• Internet of Things (IoT)
• Cloud Computing, Edge Computing                
• Robotic Process Automation (RPA)
• prioritize Cybersecurity and Data Privacy measures.

 

Reiterating the brand identity 
In the power sector, where data is dynamic and time-sensitive, real-time data analysis plays a crucial role in enabling clients to operate efficiently. Mercados Energy Markets India recognizes this need and offers a centralized dashboard solution that effectively addresses these requirements. Our solution includes robust backend processes for data collection, interpretation, and visualization, which are tailored according to the specific requirements of each client. By collecting data from various sources in real-time, we ensure that clients have access to the most up-to-date information to make informed decisions and take timely actions.

Through our centralized dashboard, clients can monitor key performance indicators, track energy consumption, analyze power generation patterns, and identify any anomalies or inefficiencies in their operations. The dashboard provides intuitive visualizations and actionable insights that enable clients to optimize their processes, identify areas for improvement, and make data-driven decisions.

Our backend processes ensure the seamless integration and processing of large volumes of data, enabling clients to derive meaningful insights quickly and efficiently. We understand the importance of customization and work closely with clients to tailor the dashboard solution to their specific needs, ensuring that it aligns with their operational requirements and business goals.

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