Dhananjaya Arvind Tambe DMD & CIO SBI
By MYBRANDBOOK
Redefined CIO role
As IT takes the center stage of an organization’s business strategy, it is natural that the role of CIO also transforms accordingly. While the earlier expectation from a CIO was limited to the operational aspects involving running of the IT function, today a CIO is expected to deliver the product as well as enhance the customer experience, as most of the offerings to the customers are digital products.
IT and Information Security have now become part of the overall business decision right from the design phase itself. Thus, now the CIO has two distinct roles to juggle - running the IT operations smoothly and be a key member driving business growth.
Innovations & ROI
The fierce pace at which technologies are evolving is posing its own challenges to drawing a shot strategy or mantra for developing revenue streams and promoting innovation. In SBI, we have adopted a two pronged strategy of partnering and co-creating with FinTechs and promoting internal innovation by our employees. We have a dedicated department which focuses solely on emerging technologies as well as fostering partnerships with startups. We also adopt the practice of first going through some use cases to figure out the best fit for the technology within the organization to find whether adopting the technology would add value to the organization or not. The only success mantra in today’s dynamically changing world is to be open to changes and keep on experimenting even at the cost of failures.
Key Priorities
The key agenda for the Bank in terms of digital business is providing simple, intuitive and secure solutions for the customers. While providing a seamless, individualized customer experience is a key objective for us, considering the recent cyber attacks across the world, securing the Bank’s IT assets as well as customer information is a key priority for us. In fact, both the UX piece as well as the IS functionalities are involved in the product development cycle from the design phase itself to reduce time to production as well as ensure the effectiveness of both the two functions.
Another key area of focus for us is adoption of emerging technologies like AI, ML, RPA etc. for increasing operational efficiencies and taking data driven decisions. In fact we have started a lot of PoCs in these areas to find the best fit for the Bank. We are also actively adopting the concept of API led open banking and are pursuing virtualization and cloud technologies with an aim of securing as well as enhancing our digital business.
“We have been proactively adapting to the changing business environments. Our latest digital offering, YONO, is one such step in this direction, catering to the customer’s lifestyle and banking needs by a single app and completely digitized processes. Adopting to any new technology requires a whole process of iteration and experimentation, which we are committed to doing.”
BREAKING NEWS
TECHNO TRENDS
TAC Security becomes Cyber Security Assessor for the App Defen
The cybersecurity company, TAC Security has been selected as a key Cyber ...
InterGlobe’s Rahul Bhatia and C.P. Gurnani together announce
In a move that is set to transform the AI landscape, Rahul Bhatia, Group M...
Download masked Aadhaar to improve privacy
Download a masked Aadhaar from UIDAI to improve privacy. Select masking w...
Sterlite Technologies' Rs 145 crore claim against BSNL rejecte
An arbitrator has rejected broadband technology company Sterlite Technolog...
E-Magazine
TECHNOTAINMENT
Salman Khan trolled for singing with B Praak at Anant Ambani's
To celebrate Mukesh Ambani's youngest son Anant Ambani’s 29th birthday
Disney+ Hotstar wins the Best OTT Platform of the year
Film Critics Guild and Group M Motion Entertainment, in collaboration with
MOVERS & SHAKERS
SISL elevates Ankita Wadhawan as CEO—End User Computing
The IT service provider, SISL in a LinkedIn post announced the elevation
InfoVision appoints Radhika Venkatraman to its Advisory Board
Global digital services company, InfoVision has announced the appointment
OPEN YOUR EYES
INTERVIEWS
Autodesk investing in emerging Design & Make technologies to d
Autodesk partners with leading companies in a variety of industries, includ
India continues to be a key contributor in Hitachi Vantara’s
The brand strategy of Hitachi Vantara is tied to further expanding the Hita
HOT PICK
Dell Technologies launches new AI-powered commercial PC portfo
Dell Technologies has launched the broadest portfolio of commercial AI lap
Canon India Introduces 4K Remote PTZ Camera Controller & 4K In
Canon India, a leading company in digital imaging solutions, further solidi
MAKE IN INDIA BRANDS
EXIDE INDUSTRIES LTD.
NETWEB TECHNOLOGIES INDIA LTD.
TATA CONSULTANCY SERVICES
MATRIX COMSEC PVT. LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
Technology Icons Of India 2023: Dr. P D Vaghela
Dr PD Vaghela serves as the Chairperson of Telecommunications Regulato...
Technology Icons Of India 2023: Byju Raveendran
Byju Raveendran is the founder of edutech start-up Byju’s. Raveendra...
Technology Icons Of India 2023: Girish Mathrubootham
Girsh Mathrubootham envisioned and co-founded Freshworks. Freshworks, ...
PARTNER SPEAKERS
PSU
RailTel connecting every corner of India
RailTel is an ICT provider and one of the largest neutral telecom infr...
HPCL is transforming the energy landscape, across the nation and beyond
HPCL is world-class energy company known for caring and delighting the...
Leading company into fertilizers in the country
NFL is a dynamic organization committed to serve the farming community...
VIDEOS
Top 25 Brands
Value-Added Distribution
M. TECH SOLUTIONS (I) PVT. LTD.
M.Tech is a leading cyber security and network performance solutions ...
ACCERON INFOSOL PVT. LTD.
It is a leading value added distributor in the IT security space and h...
SAVEX TECHNOLOGIES PVT. LTD.
Savex Technologies is the 3rd largest Information & Communication Tec...
ITFORUM 2024
WIITF 2024
CMO of the Year
WOMEN LEADERSHIP
EMINENT CIO's OF INDIA
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
