Technological development unlocking the potentials of both employees & organization for better growth
By MYBRANDBOOK
Ramkumar Mohan
CIO, Air Works India (Engineering)
Technology blueprint for year ahead
Our approach to managing technical projects, deploying solutions, and leveraging technology revolves around driving efficiency, productivity, and cost reduction. To achieve this, we employ a strategic combination of project management methodologies tailored to our unique needs, allowing us to deliver projects on time and within budget. Particularly, we are adopting Lean methodologies customized for our after-market services.
Our agenda for 2023-24 includes a focus on optimizing our infrastructure, exploring automation opportunities, and leveraging data-driven insights to drive informed decision-making. By adopting a forward-thinking approach, we aim to continuously improve our technical capabilities and deliver sustainable value to our customers.
Latest technologies influencing growth
As an industry, ours is a labour intensive one. In this context, to drive better growth we are adopting the latest technologies with the rationale that the complex engineering information should be in the hands of engineers in a near real time to execute the tasks on time and per schedule. Implementing IoT solutions is enabling us to optimize operations, enhance asset tracking, and provide personalized customer experiences. Another area of interest is leveraging advancements in Artificial Intelligence (AI) and analytics to unlock valuable insights from our data.
The relevance of Blockchain for us is to collaborate effectively and with accountability to our ecosystem involving OEMs and Airlines, because in most of the transactions we have more than half a dozen parties involved end-to-end.
Also, we are exploring AR /MR applications in view to enhancing making industry ready resources and continuous improvement with employee training, customer engagement, and product visualization.
Fortifying organization from cyber threats
Recognizing the increasing use of emerging technologies as a competitive advantage, we have made strengthening our organization’s cybersecurity as a top priority, and we employ a multi-faceted approach. Being an aviation organization, we also foster a culture of security awareness and vigilance across the organization.
By maintaining a proactive stance and investing in right security measures, we strive to minimize our attack surface and safeguard our valuable assets.
Digital technologies aiding to win customer trust
We are winning the trust of our customers by supporting our customers and also the ecosystem partners in providing the required user experience of the passenger from the Engineering side with assurance on the Dispatch reliability and Airworthiness of the Aircraft.
Additionally, we not only seek but respond leveraging it to improve our services and overall customer experience.
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