MY BRAND BOOK Ganapathy Subramaniyan, SVP & CIO - Aegis Customer Support Services

Ganapathy Subramaniyan, SVP & CIO - Aegis Customer Support Services

By MYBRANDBOOK

‘Business and IT functions need to work closely to bring in business value’

Commitment as a Tech Head
The CIO, endowed as a “Technology Evangelist” of an organization, is entrusted with incorporation of new business models into main stream. The role demands the tech-evangelist to be equally equipped on the business domain of the organization.

Subsequently, the enterprise IT function needs to transform from being a mere supportive functionary to being the core business driver while imbibing new business paradigms.

Experience Cell
Business continuity and innovative adaptability to evolving business environment demands a CIO to be adept in balancing people skills. Organizations betting on new Digital Services, as future growth path, face major challenges in acquisition of skills on Artificial Intelligence, Advanced Analytics and Open Source technologies. Adding to the challenge is the continued evolution of the underlying technologies in itself.

Acquisition of new skills while retaining the existing in a commercially viable approach, puts stress on planning and forecasting which dictates OOB business continuity plans to be put in place. Agility in this respect can be maintained by continued evaluation of such on-demand skill purveyors.

Key Priorities
Palatable differentiation in new Digital Services offerings will be key to success in this sphere. Delighting customer while adding business value demands more cohesion between business and IT functions. IT function’s visibility to business challenges can be instrumental in winning customer loyalty repeatedly. Basis the organization’s goal and strategy, investments would be decided jointly by Business and IT functions.

Adaptability to Organizational Changes
Maintaining dynamics and flexibility of IT landscape needs ensuring people skill availability as well as infrastructure optimization. While the people skill availability helps with readiness to take on new challenges, the infra-optimization is targeted at creating bandwidth to work on new technology areas. This also brings about the need to restructure the IT organization, separating the traditional service oriented “supportive” IT function while creating a pool to focus on innovation.

IT budgets are an indicator of digital maturity of an enterprise. It is broadly split between for business continuity and for evolving technology. Of critical importance is creating a viable split between the two. Over the years, attained digital maturity helps reducing IT budget for business continuity while creating increased monies towards innovation. In tandem with this approach, we are very much in sync.

BREAKING NEWS

Cisco announces AI-native secure Wi-Fi 7 for future-ready employe...

Announcing a major leap in wireless technology, Cisco has launched its Wi...

The BSE benchmark Sensex tumbled over 800 points, leaving investo...

The BSE benchmark Sensex recently experienced a significant drop, tumblin...

North Korean GPS Interference Disrupts Air Traffic...

South Korea's military has publicly accused North Korea of disrupting GP...

US ordered TSMC to halt chip shipments to China...

TSMC has had regular discussions with the government on export control issu...

TECHNO TRENDS

Nazara and ONDC set to transform in-game monetization with ‘

Nazara Technologies has teamed up with the Open Network for Digital Comme...

Jio Platforms and NICSI to offer cloud services to government

In a collaborative initiative, the National Informatics Centre Services In...

BSNL awards ₹5,000 Cr Project to RVNL-Led Consortium

A syndicate led by Rail Vikas Nigam Limited (abbreviated as RVNL), along wi...

Pinterest tracks users without consent, alleges complaint

A recent complaint alleges that Pinterest, the popular image-sharing platf...

E-Magazine

TECHNOTAINMENT

Eloelo teams up with Elvish Yadav for India's biggest digital

Netflix adds 'Moments' feature for saving, sharing scenes from

Netflix has introduced a new “Moments” feature on its mobile app, whic

Jacqueline Fernandez come together with YouTuber Mr. Beast for

Jacqueline Fernandez has partnered with American YouTuber Mr. Beast to b

MOVERS & SHAKERS

Kamal Nath quits SIFY Technologies

Visa elevates Rishi Chhabra as new Country Manager for India

Rishi holds a Master’s in Industrial Engineering from The Ohio State Univ

Genesys welcomes Albert Nel as Senior VP and Regional Sales Le

Genesys continues to deepen its investment in the APAC region. Earlier this

OPEN YOUR EYES

DIGITAL: THE NEXT REVOLUTION

How to secure confidential data while working remotely

India to be the top destination for companies moving out of China

The rising risk of insider threats in the remote workforce

COVID-19 Brings Opportunity For Businesses To Tide Over The Current Crisis

INTERVIEWS

Alcatel-Lucent Enterprise Carrying a 100 year legacy ahead

Cisco building a trusted and resilient future for the nation

Security is foundational to everything Cisco does and customers insist on e

Autodesk continually pushing the boundaries in the Design and

Autodesk’s vision is of a better world designed and made for all. It inte

HOT PICK

BOULT unveils AmpVault V10 & V20 powerbanks: Fast charging, sa

SonicWall Launches TZ80: A Powerful Solution for Remote Office

SonicWall announced today the launch of the TZ80, a groundbreaking securit

Gigabyte X3D Turbo: A Gaming Revolution

GIGABYTE X3D Turbo Mode is a cutting-edge feature that unifies cores distr

MAKE IN INDIA BRANDS

VERSA NETWORKS INDIA PVT. LTD.

SECUREYE SERVICES PVT. LTD.

HP INDIA SALES PVT. LTD.

INFOSYS TECHNOLOGIES PVT. LTD.

EMINENT CIO'S OF INDIA

PRIORITIZING APPROPRIATE DATA MANAGEMENT AND ETHICAL AI IS THE NEED OF THE HOUR

For us, cultivating customer trust amidst for that...

USING AI & BI OFFERINGS TO ADDRESS CLIENT NEEDS

In the fiscal year 2024-25, Assisto Technologies h...

AI SYSTEMS ARE ENABLING A SEISMIC SHIFT IN THE WORLD OF CYBERSECURITY

AI’s analytical prowess enables it to analyze an...

ICONS OF INDIA

ICONS OF INDIA : RAMESH NATRAJAN

Ramesh Natarajan, CEO of Redington Limited, on overcoming ‘technolog...

Icons Of India : ALOK OHRIE

Alok Ohrie leads Dell Technologies’ India business, overseeing Sales...

ICONS OF INDIA : SANJAY NAYAR

Sanjay Nayar is a senior finance professional in the Indian private in...

PARTNER SPEAKERS

Driving digital india with Niveshan Technologies – A Trusted “Saathi”

With a wide array of IT services, from Datacenter Services to Business Continu...

Investing in Innovation and Maintaining High Service Standards To Fortify its Brand Position

The rise of digital technology and cloud computing is a huge growth driver for...

Leveraging New Age Technologies To Offer Personalized and Scalable Services

To navigate the 2024 and beyond evolving landscape, Rx Infotech plans to adopt...

PSU

NPCI - National Payments Corporation of India

NPCI is an umbrella organization for operating retail payments and set...

BSE - Bombay Stock Exchange

The Bombay Stock Exchange (BSE) is one of India’s largest and oldest...

C-DOT - Center of Development of Telematics

India’s premier research and development center focused on telecommu...

VIDEOS

Top 25 Brands

Most Trusted Brands 2024: DELL TECHNOLOGIES INC.

Dell Technologies has been at the forefront of developing edge computing solut...

Most Trusted Brands 2024 : Salesforce Inc.

Salesforce prioritizes customer success and satisfaction, focusing on building...

Most Trusted Brands 2024: Nvidia Corporation

NVIDIA, founded in 1993, has evolved significantly over the years. Initially k...

Global Indian industry

Indian Tech Talent Excelling The Tech World - RAVI KUMAR S, CEO- Cognizant

Ravi Kumar S, appointed as CEO of Cognizant in January 2023, sets the ...

Indian Tech Talent Excelling The Tech World - Aneel Bhusri, CEO, Workday

Aneel Bhusri, Co-Founder and Executive Chair at Workday, has been a le...

Indian Tech Talent Excelling The Tech World - Dheeraj Pandey, CEO, DevRev

Dheeraj Pandey, Co-founder and CEO at DevRev , has a remarkable journe...

STARNITE AWARDS 2024

ITFORUM 2024

CMO of the Year

WOMEN LEADERSHIP

IMAGE GALLERY

TRENDS IN TECHNOLOGY