HC receives complaints from Paytm against telecom companies over phishing activity
By MYBRANDBOOK
Paytm has moved the Delhi High Court alleging that telecom service providers are not blocking fraudsters who are defrauding its customers by "phishing" activities over the various mobile networks.
Paytm has claimed that millions of its customers have been defrauded by the phishing activities over the mobile networks and the failure of the telecom companies to prevent the same has "caused financial and reputational loss" to it for which it has sought damages of Rs 100 crore from them.
Phishing is a cybercrime where people are contacted by email, phone calls or text messages by someone posing as a legitimate representative of an organisation to lure them to part with their sensitive data, including banking and credit card details and passwords.
Paytm, in its petition, has contended that the telecom majors -- Airtel, Reliance Jio, BSNL, MTNL and Vodafone -- are violating their obligations under the Telecom Commercial Communications Customer Preferences Regulations (TCCCPR) 2018 which was notified by the Telecom Regulatory Authority of India (TRAI) to curb problem of unsolicited commercial communications.
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