Delivering Critical Business Communication Solutions to Enterprise, SMB and Government
By MYBRANDBOOK
Paresh Shetty,
Chief Executive Officer - Arya Omnitalk & Syntel Telecom
BRAND POWER
Arya Omnitalk and Syntel’s comprehensive suite of solutions and more than 30 years of Industry experience in varied solutions set the brand apart in the market. They cater to a diverse range of businesses with unique requirements. Both the brands provide mission critical business communication solutions like Walkie-Talkies, Unified communication and Contact Center Solutions to IoT and Fleet Mobility solutions for all Industry verticals.
The companys’ combined understanding of diverse technology platforms and business processes of different verticals gives the brand an added advantage in facilitating the delivery of cutting-edge solutions and fuelling customer growth. They offer Converged Technology Solutions in the domains of AV Integration & Automation, Enterprise Communication, Network Infrastructure and Security & Surveillance and are seeking to create long term partnership with large organizations looking at transformational IT solutions.
Arya Omnitalk and Syntel prioritize data security with end-to-end secure solutions. This includes Network Infrastructure (wired and wireless) for a robust foundation, Security & Surveillance systems with boom barriers, biometric solutions, infrastructure surveillance for comprehensive protection, and Cyber Security solutions to safeguard customer data.
In 2024, both the organizations are committed to not only sustaining but also enhancing their value proposition. Continuous product innovation is at the forefront of their strategy, while their in-house R&D team constantly explores new technologies and develops features to enhance existing offerings and introduce new solutions that address emerging industry needs.
Arya Omnitalk is also focused on forging strategic partnerships with technology leaders and regional players to broaden its reach and offer even more comprehensive solutions to its customers.
BRAND VIRTUE
Data is the cornerstone of the brand strategy. Arya Omnitalk and Syntel leverage a data-driven approach to gain deeper understanding of its customers, competitors and the broader market landscape to drive their business. The brands leverage a two-pronged approach, utilizing both internal data gleaned directly from customer interactions and external data sources that provides a broader market perspective.
While internal data offers valuable insights, Arya Omnitalk leverages external data sources to understand brand perception within the broader market landscape. This external perspective acts as a benchmark, allowing the brand to compare and identify areas for differentiation.
Once it gathers data from both internal and external sources, Arya Omnitalk transforms it into actionable insights to take strategic brand decisions. It then tracks brand mentions, website traffic, and social media engagement to understand how effectively its messaging reaches the target audience within specific industries.
BRAND MESSAGING
Syntel excels as a trusted provider of innovative, reliable communication and security solutions. It empowers businesses across diverse industries to streamline their operations, enhance safety, and improve efficiency. It also prioritizes exceptional customer service, consistent communication, and solutions that adapt to specific needs.
• Arya Omnitalk offers a robust suite of services that extends far beyond the traditional walkie-talkie and GPS tracking. Its business communication solutions cater to a wide range of enterprise verticals.
• Leveraging the power of the Internet of Things (IoT), its IoT & Fleet Mobility solutions track and manage mobile assets, providing real-time data for improved fleet management and logistics.
• Additionally, its Highway Toll Collection Systems ensure efficient and secure solutions for seamless toll collection.
• Syntel provides comprehensive solutions for Enterprise Communication, including unified communication platforms and contact center solutions to streamline collaboration and enhance customer interactions.
• Network infrastructure is crucial for any business, and Syntel designs, installs, and maintains robust solutions, including both wired and wireless networks.
• Security is paramount, and its end-to- end security and surveillance solutions encompass a range of services, including video surveillance, access control, and boom barriers, to ensure the safety and security of customers’ assets and personnel.
Building trust and lasting relationships is a cornerstone of both the brands’ philosophy. The multi-channel approach, coupled with its unwavering commitment to clear and consistent communication across all touchpoints, not only strengthens the brand presence but also reinforces Arya Omnitalk and Syntel’s position as a trusted partner dedicated to its clients’ success.
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