Balvinder Singh Banga, Director-IT JK Technosoft Ltd.
By MYBRANDBOOK
Redefined CIO role
CIO is no longer responsible only for IT solution delivery. Now days, CIO became a facilitator between management and business directly. They must come out with solution to increase bottom line and top line growth.
Imagine a situation if board didn’t heard voice of CIO, it would be difficult for him to act as a supporting hand for the business. CIO needs to talk on technology not for own sake but making the business driver. Therefore “Only adequate Technology to be chosen required for business.”
A CIO is an extended arm of a business and they need more business orientation along with strong technology mind set.
Innovations & ROI
As we are a technology company, we have built a culture of experimentations. We encourage new ideas and drive them smartly. We want to apply new ideas and enhance customer experience. Innovation factory is one of our key pillars. We prefer to foster an environment where ideas can be discussed and deployed. We believe fresh ideas are an important factor for long-term survival.
This can be seen by looking at companies which came with fresh ideas and business models e.g Chaos, Ola , Oyo, flipkart, etc.
An organization, which does not float with ideas become stagnant at some stage. One more important thing is do not agonies the failures, instead document as learning.
Key Priorities
Gaining business is most critical component for an organization. A rise in competition results in lowering the margins and distribution of customers across the competitors. This iceberg can only break if we strengthen our technology platform to support agility, increasing user experience and opening multiple channels to connect with customers.
Digitalization and business growth are equally proportional to each other and we believe digital transformation flourishes the business.
In a recent trend, enterprise is moving towards SMAC model which is covering all major aspects Social, Mobility, Analytics and Cloud.
In 2019, our focus would be more on Social and Cloud so that we can work upon Top line and bottom line of an organization.
“I always say, “build ability to compete or ready to build own graveyard”. It doesn’t matter at all which expensive technology you are using, it matters which technology is more relevant to your business. If you are technology leader then obviously you tend to grow faster.”
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