MY BRAND BOOK Raghunath Bal, Head-IT (Systems)

Raghunath Bal, Head-IT (Systems) - Ahuja Constructions

By MYBRANDBOOK

‘Role of a CIO is shifting from an Improver to Influencer to Transformer’

Commitment as a Tech Head
CIOs should earn their rightful place at the Boardroom table. It starts with other C-suite members making room, recognizing the value of CIO insights and moving closer so there’s space for one more chair. But CIOs must also do their part - they must break out of their comfort zones from behind the scenes and move front and center.

When C-suite leaders talk in the boardroom, they discuss key corporate goals such as how to improve sales, generate revenue and maximize customer satisfaction. Little do they realize that the answer to most of those questions lies with IT. This is where CIOs can make the biggest impact - obtaining, curating and then delivering the line-of-business insights derived from real-time user data.

True digital workplace transformation demands a seat for CIOs at the boardroom table. The way CIOs can earn their spot is by talking to the C-level, outlining the broader strategic technology picture and aligning the same with corporate goals and backing this up with actionable employee data.

Experience Cell
I have observed the following most prominent challenges in IT staffing & Skills –
• Difficulty in hiring specialized IT professionals with multidimensional skills
• Convincing senior business management of the value in investing in substantial changes in the IT workforce—design, budget and pay structure on the backdrop of above, we have set up our CoE for Applications with support of external partners & in-house team and periodically providing training & certifications to our internal teams as per their profile & interest.

Adaptability to Organizational Changes
As having a five large scale SAP end-to-end implementation experiences in various organizations, my experiences have created a stronger bond between business and information technology (IT) because of-
•   Our internal IT Business analysts can identify, analyze, and model the principal business processes (‘as is’ and ‘to be’) across the enterprise, putting that understanding in context against the goals and trends of the organization
•   The IT Team takes action quickly to improve the execution, mapping the assets as services, and integrating the business processes with the underlying infrastructure
•   The interaction (parallel or iterative) between business and IT delivers a structure for continuous business improvement.

In last two years, we have been successfully re-engineering the SAP implementations covering all Business functions and moving the on-premise SAP datacenter to AWS cloud. Currently we are planning to migrate SAP ECC to S/4 Hana migration and switch over the existing CRM application to a new Real-Estate specific Solutions.

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