The roadmap of the CIO has evolved after the pandemic
By MYBRANDBOOK
Dr. Amrut Urkude
CIO & Corporate HR
Shubhalakshmi Polyesters
CIO priorities for 2022
As a growing competition, we had prioritized our digital transformation journey as below -
1. Strengthening Business Application by implementing SAP s4 HANA 2021
2. Implementation of Mobile Applications like Fiory on various functions
3. Strengthening the MPLS Network
4. CRM & DMS Application with mobile features
5. Cybersecurity to reduce cyber-attacks
6. Robotics Process Automation on various Processes
7. Integration & IoT implementation
8. Retaining the talent for future
Digitization - opportunities galore
Business transformation is a change management strategy which can be defined as any shift, realignment or fundamental change in business operations. We had started the digitalization, Process automation, Business Intelligence and Collaborative solutions implementation journey and evaluating various products and solutions suitable to our business. Today IT acts as a Business Enabler. A CIO must therefore reinvent and implement innovative new cutting edge technology and solutions in the organization from time to time.
Tech talent: a challenge
After the pandemic, the roadmap of most CIOs has evolved and the main focus now remains on Hybrid workplace. The management is flexible on IT investment and is ready for new technology. But many CIOs are facing challenges on Product selection, Budget and mostly Talent acquisitions and retaining. Due to this, important projects are getting delayed, project cost is increasing and businesses are suffering.
We therefore decided to outsource skilled jobs to the Partners and recruit resources from third parties so that an industry like us is not wasting their effort and resources on Acquisition, Retaining and Training. It will definitely increase the IT cost but then a CIO can reduce their stress and focus on their IT roadmap and Digital Transformation journey.
Bridging the Tech gap
Amid the pandemic, the working relationship has taken on new significance, as the face-to-face aspect of the sales process has largely been replaced with video calls. Data privacy legislation and consumer demands have substantially changed the rules of digital marketing.
To bridge the Technology Branding gap we planned to evaluate some Products and solutions like Integrated marketing automation/CRM platforms, Real-time, dynamic reporting, Data visualization dashboards, collaboration and project management solutions.
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