Coinbase acquires deep tech startup Agara
By MYBRANDBOOK
Cryptocurrency exchange platform Coinbase has acquired AI-powered support platform Agara for an undisclosed amount. The company has its operations in India and the US. It is the first acquisition in India by Coinbase.
Agara automates end-to-end customer support operations for even the most complex kinds of queries. Its voice agents offer a tailored and holistic solution, fielding customer calls, engaging in troubleshooting processes and providing a service extremely similar to human agents.
Agara’s powerful Deep Learning and Conversational AI technology to automate and enhance our customer experience (CX) tools. The acquisition is aimed at reinforcing Coinbase’s “commitment to delivering world-class support for customers” and providing Agara’s expertise in machine learning (ML) and natural language processing (NLP) to the company’s engineering team.
Coinbase will utilise this technology to augment its existing product, engineering and data teams. This acquisition is in line with the company’s strategy to build a tech hub in India by way of enhancing customer experience on its platform.
Singapore to remove One-Time Passwords from Bank Accounts
According to the Monetary Authority of Singapore, clients who utilise secur...
Is 375 million Airtel subscribers database breached?
When a hacker claims to have accessed and put up for sale a customer databa...
The government of India intends to construct a single portal f
A single portal will be launched by the Indian government to list all of it...
OpenAI offers GPT-4o, a faster model available to all users at
GPT-4o, a faster and more sophisticated AI model, is made available to all...
Icons Of India : Girish Mathrubootham
Girish Mathrubootham is the Founder of Freshworks (previously known ...
Icons Of India : Kumar Mangalam Birla
Aditya Birla Group chairman Kumar Mangalam Birla recently made a comeb...
Icons Of India : NEERAJ MITTAL
He started his career as an IAS Officer in 1992. He has held various a...
HPCL - Hindustan Petroleum Corporation Ltd.
HPCL is an integrated oil and gas company involved in refining, market...
NIC - National Informatics Centre
NIC serves as the primary IT solutions provider for the government of ...
STPI - Software Technology Parks of India
STPI promotes and facilitates the growth of the IT and ITES industry i...
Indian Tech Talent Excelling The Tech World - RAVI KUMAR S, CEO- Cognizant
Ravi Kumar S, appointed as CEO of Cognizant in January 2023, sets the ...
Indian Tech Talent Excelling The Tech World - NIKESH ARORA, Chairman CEO - Palo Alto Networks
Nikesh Arora, the Chairman and CEO of Palo Alto Networks, is steering ...
Indian Tech Talent Excelling The Tech World - Aman Bhutani, CEO, GoDaddy
Aman Bhutani, the self-taught techie and CEO of GoDaddy, oversees a co...