Microsoft has enabled digital payments services on Microsoft Kaizala in India by integrating the payment services of YES Bank and MobiKwik using both the organizations’ mobile payment infrastructure. Payment integration with Microsoft Kaizala will enable users to quickly send or receive money without having to leave the Kaizala mobile application. With Microsoft Kaizala, users have the option to make peer-to-peer payments in one-to-one and group chat conversations via the MobiKwik wallet and via YES Bank’s state-of-the-art Unified Payment Interface (UPI) integration. The UPI payment integration on Microsoft Kaizala works with all 86 banks that are already participating in UPI.

Microsoft Kaizala is also aimed at making the firstline workforce more productive and helping them communicate in real time. There are nearly 1.9 billion such workers worldwide, and a large portion of this workforce is based out of India. Microsoft Kaizala, a mobile-only product designed for large group communications and work management, enables organizations to take business workflows to its Firstline workforce. By enabling payments, we are empowering Firstline workers to participate and complete business workflows on chat with payments. With the introduction of this feature, organizations will now be able to disburse micro-payments, enable bill expense reimbursements, and pay travel allowances on the go to its mobile workforce.

“We see an opportunity for technology to give Firstline workers more intuitive, immersive, and empowering experiences – and thereby help organizations achieve greater efficiency, enhance their customers’ experience, and increase both innovation and employee satisfaction. Office 365, including Microsoft Kaizala, Microsoft Teams and Outlook, aims to connect this mobile-first and mobile-only workforce for modern collaboration and teamwork,” said Rajesh Jha, Executive Vice-President, Office Product Group, Microsoft.

“When we launched Microsoft Kaizala for India in July 2017, we provided consumers as well as businesses with a secure chat platform to collaborate and be productive, on the go. Microsoft Kaizala is used by thousands of organizations across different industry verticals for their day-to-day workflows today and is growing. Payment transactions within the app were a key demand from our users for getting work done and we are happy to offer it today in collaboration with YES Bank and MobiKwik,” said Rajiv Kumar, Corporate Vice-President, Office Product Group, Microsoft.

Microsoft Kaizala was launched in July 2017 in India to provide a seamless convergence of an instant messenger, a collaboration portal, and a productivity enhancer. Existing Office 365 customers through early adopter program can avail 12 months of free subscription of Kaizala Pro for their users. Users can be quickly on boarded on Microsoft Kaizala by using just their phone number as a unique ID. It has been optimized for 2G network to enable connectivity in remote locations.

Microsoft Kaizala is being used by over 900 organizations, including YES Bank, State Bank of India, Apollo Telemedicine, Narayana Hrudyalaya, United Phosphorous, and Kendriya Vidyalaya Sangathan.