IBM partners with Verizon, Telefonica to offer various services ranging from 5G over cloud to AI
By MYBRANDBOOK
As per IBM, the company will offer telecom operators Verizon and Telefonica with new services ranging from running 5G over a cloud platform to using artificial intelligence
Technology players like Microsoft and Amazon are competing for a share of 5G revenue by offering telecom operators next-generation software tools.
will be offering cloud services to the telecom operators to run their networks and assist them in selling products tailored to customers. .
The financial terms were not disclosed about the tie-ups, which broadened IBM's existing partnerships with the two firms.
A cloud platform uses software instead of physical equipment to perform network functions, helping telecom operators build 5G networks faster, reduce costs and sell customised services.
"It's a disruptive time in this particular market segment, telcos are trying to position themselves as the destination for services like augmented reality, machine learning and AI," Darell Jordan-Smith, vice president of Redhat, told Reuters.
IBM and Telefonica, on the AI front, have come up with a virtual assistant that they say will remove friction points, such as long wait times, by automating the handling of frequently asked questions and tasks like billing.
"We see this as an existential moment for telco operators with 5G: architecturally, they're looking to gain more control on their platforms and rethink their network as a digital world rather than a structured physical model," said Steve Canepa, IBM's general manager for communications business.
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