“Digitization initiatives are expected to bring multiple opportunities to the businesses”
By MYBRANDBOOK
CIO priorities for 2022
The key priorities for 2022 are:
· Addressing the existing issues that need immediate attention
· Introducing automation across the processes and functions along with working on the improvement points in the existing ERP system
· Stress on the cyber security framework, procedures and best practices
· Ensuring systems availability over technology adoption like Cloud
· Optimization and standardisation of technology resources to ensure higher RoI while maintaining lower TCO
Digitization - opportunities galore
Digitization initiatives are expected to bring multiple opportunities to the businesses. It could be increased customer engagement, loyalty and the chance of higher revenue through leveraging the power of digital communication channels. Better data analytics beside the increased operational efficiency while reductions in operational costs. Safer data storage in the Cloud. So on and so forth.
Tech talent: A challenge
It is true there is a shortage of good talents in the country and often that is becoming a major challenge when people are trying to implement the great ideas.
To address this challenge, based on the skill-set required, we are opting for either of the following or combination of both.
· Upskilling the existing resources
· Outsourcing the service based on the skill-set.
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