Aksara Airlines faces data Breach
By MYBRANDBOOK
Akasa airline suffered a data breach , where the details including names, gender, e-mail addresses and phone numbers may have been viewed by unauthorised individuals.
The newly-launched Akasa Air began its operations on August 7. The company announced, on Sunday that it has suffered a data breach resulting in unauthorised individuals gaining access to user information.
In a communication posted on its website, the airline apologised to its customers for the data breach . The airline apologised to its customers and said the incident has been self-reported to CERT-In.
“A temporary technical configuration error related to our login and sign-up service was reported to us on Thursday, August 25, 2022," the company said.
"As a result of this configuration error, some Akasa Air registered user information limited to names, gender, email addresses and phone numbers may have been viewed by unauthorized individuals.
The company claims that, aside from the above details, no travel-related information, travel records or payment information was compromised," an official statement from the airline read.
On being made aware of this, we immediately stopped this unauthorised access by completely shutting down the associated functional elements of our system. Subsequently, having added additional controls to address this situation, we have resumed our login and sign-up services, the communication said.
Akasa Air operated its inaugural flight on August 7 from Mumbai to Ahmedabad. We would like to clarify that basis our records there was no intentional hacking attempt, but that the situation was reported by a research expert through a journalist for which we are grateful. As a part of our commitment to be always transparent, we proactively shared this information with our customers who could have been potentially impacted," the airline said.
Anand Srinivasan , Co-Founder and Chief Information Officer said that the system security and protection of customer information is paramount.
“At Akasa Air, system security and protection of customer information is paramount, and our focus is to always provide a secure and reliable customer experience. While extensive protocols are in place to prevent incidents of such nature, we have undertaken additional measures to ensure that the security of all our systems is even further enhanced. We will continue to maintain our robust security protocols, engaging wherever applicable, with partners, researchers, and security experts from whom we can benefit to strengthen our systems," he said in a statement.
Last year SpiceJet Limited got Ransomware due to phishing attack.
IT/ITES , Telecoms, Healthcare , BFSI has been soft targets always . But now attacks on manufacturing, utility , power , airlines , oil industries have started picking up exponentially!
Going forward, CIO/CTO/CISO/IT leaders need more budget to keep their organizations protected !
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