Digitization bringing countless changes to businesses has been a great boon for CIOs
By MYBRANDBOOK
Ramkumar Mohan, CIO - Air Works Group
CIO priorities for 2022
Ever since the pandemic hit, there has been a shift in employee behaviour. The widening gap between the demand and supply of the right talent at the right time is causing companies to lose out on competitive advantage and revenues. To address this risk, we have been exploring various options and trying out new tactics to retain our top talents in our organization.
Digitization - opportunities galore
Digitization and technology have reconfigured the whole business landscape and have brought countless changes in business. Due to the implementation of digital technologies, workflows are becoming streamlined and there are fewer human errors. All of the operations are executed more efficiently, thanks to these streamlined workflows which enable businesses to reduce operational costs.
At Air Works, we have leveraged technology to redefine our customer-facing interactions and ways of working. Employees embracing technology across the Enterprise, have upgraded and literally revolutionized Customer interactions at Air Works. For internal customers, digitization has transformed the way of working. In a 72 years old legacy organization, technology-led initiatives for both External and Internal scenarios, has delivered significant improvements, both in terms of time saved and reduced costs, boosting organizational productivity.
“As a technology leader at our mission critical aviation safety driven organization, we are continuing to use the technology to create clearly defined synergies for career development as progressive levels of Responsibility, Authority and Accountability. This is made feasible by the available current state of practice system engineering and low code development. The emphasis of Information technology tools becomes collaboration in context to address process integration for problem solving. IT professionals are enabled to working hand in hand with the Engineering, Planning and Production Planning and control side of the organization develop a shared sense of being part of decision making for defining and meeting KRI at their level.”
Bridging the Talent-Tech gap
It is very essential to know the true capabilities and potential of our workforce beyond the bullets of their job description and build and augment our workforce’s capabilities through technology. To stay ahead of growing competition and continue to drive business strategy, we strive to make our organization a career destination in the aviation industry with a focus on technology innovation, our brand, and necessary shift in culture, mindset, career paths and reframing the perception of IT within our Aviation MRO organization. To hire and retain the right talent and skill sets, we are strategically prioritizing hiring and retention efforts, and focus on mission-critical technology priorities.
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