Grocery chain Tesco suffers 2-day outage following hack
By MYBRANDBOOK
Britain’s biggest supermarket chain Tesco's app and website were down for a second day on Sunday, leaving shoppers unable to order goods and track deliveries.
The outage began on Saturday morning and continued into Sunday. Tesco initially stated this as "an issue", but updated that there had been deliberate disruption on Sunday as well. It later confirmed on Twitter that the groceries website and app were back up and running, but it was temporarily using a "virtual waiting room" to manage the high volume of traffic.
The company didn't have an estimated time frame for a fix, and didn't identify the potential culprits. However, it said there was "no reason to believe" the cyber-attack affected customer data.
Tesco’s spokesperson said, "An attempt was made to interfere with our systems, which has caused problems with the search function on the site. We're working hard to fully restore all services and apologize for the inconvenience."
Its website and app are back up after the services were disrupted by an attempt to interfere with its systems. There are chances to believe customer data had been compromised, it added.
This isn't the first time Tesco has suffered hacks. A 2014 breach led it to disable accounts after intruders shared more than 2,000 users' login details. In 2016, an attack on Tesco's banking lost about £2.5 million (worth $3.4 million today).
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