Cloud focus approach to help Tech 4 Logic to grow further
By MYBRANDBOOK
Chitranjan Kesari, CEO - Tech 4 Logic
Key Priorities of 2020
Our key priority for 2020-2021 is to focus on cloud and cloud Security. Enabling our workforce to start making habits to work from home due to the Coronavirus crisis. This is one of the platforms to improve our BCP plan. Our sales cloud platform is one of the unique things that we used properly in this down time.
Combining Breakthrough & Fusion approach
Cloud focus approach will grow our business and help customers to move from on premises to cloud. Due to this Covid effect, work from home culture and demand for cloud business is going to increase. We are heavily investing in Information security, knowledge of our engineers and building good relationships with customers for knowledge transfer and support for their in-house team of 24/7 support. We are proudly saying that during this down time, our team works 24/7 and helps CIO’s across India for any technology issues.
Achieving Digitalization
Digital India is a great initiative. Think if digital initiative has not happened, how much we had to face problems during this downtime. Lots of CIOs adopted SAP S4 HANA, cloud AWS and Office 365/Gsuite project during this lock down. Also zoom, Microsoft Team and Cisco Webex created lots of business opportunities in this lockdown. This shows how India and the rest of the world is ready for digital transformation.
“During this downtime, work from home culture, cloud and cloud security are the biggest challenges, our team was prepared to focus on cloud and cloud infra to fight this problem in the long term. Lots of companies are using Zoom, Team, Cisco WebEx and the CIOs are concerned about data security and Video security. With its business growing at an exponential rate, Tech 4 Logic was quick to identify the benefits unlocked by digital transformation, and has now shifted its focus to digital to keep up with its ever-expanding business.
Given its enormous scale of operations, Tech 4 Logic underwent a modernization phase and embarked on a journey to ramp up and future-proof its IT to offer a seamless, world-class experience to end customers.
We made our self-digital first and we have enhanced our IT landscape and transformed to be future ready. We have adopted a customer first approach.
To improve customer services, we have implemented cloud based solutions in all our projects with mobile apps, where customers can lodge their problems/tickets etc. and on the basis of that we improve customer service. Our team tracks all the tickets and as per timeline given.”
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