Organizations leveraging on IoT, VR, AR, Cybernetic CX, Voice of Customer Tools, DXP
By MYBRANDBOOK
Upkar Singh
Director-IT
Fidelity Information Services India
Key Priorities of 2020
Virtual Desktops, Unified Communications and video meetings are the most favoured technologies by enterprise organizations. Companies deployed Analytical tools to get deeper insights into issues like interoperability, more in depth collaboration, among others.
Combining Breakthrough & Fusion approach
With regards to cloud transformation, financial services organizations have up-leveled the perspective of cloud as a computing platform designed to transform their business with a focused cloud governance strategy as the foundation to their success.
Cyber Security
Improved Data Security was the number one key area. Centralized management and easier BYOD roll out were on second and third priority for the organizations.
Next on the priority list were Centralized Document Systems and a Robust DR and BC Support.
Achieving Digitalization
The highest priority of most organizations is maximizing business revenues and profits with a focus on topline and bottom line. Faster diagnosis of business problems and resolution is the next key priority followed by enhanced service delivery as another business priority that really define the research and development strategies.
Accelerated digital functionality by adopting micro service based cloud native development and agile methodology for faster delivery for time to market are few of the key priorities of R&D.
“At LTTS, we offer innovative design and development solutions to clients across the entire value chain of product development and cater to all major industries. Our goal is to increase access to resources, foster equality, and enhance efficiency.
Our researches have led to the development of a compact, cost-effective surgical robot, India’s first indigenous blood cell counter, the smartest campus in the World, World’s first autonomous welding robot and the world’s first hybrid aircraft engine.
We are also tapping into upcoming technologies like 5G, artificial intelligence, collaborative robots, digital factories and autonomous vehicles, which have huge potential and are essential for the benefit of the people.”
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