Salesforce acquires ClickSoftware for $1.35 billion
By MYBRANDBOOK
Salesforce has agreed to buy privately held field service company ClickSoftware, U.S.-Israeli software developer ClickSoftware for $1.35 billion in cash and shares, in a bid to accelerate growth of its cloud-based products to manage customer service operations.
The deal comes two months after Salesforce announced its biggest deal ever, buying data visualization software company Tableau for more than $15.3 billion. The reason of Sales force to buy The deal came about after the two companies worked together for three years, said Elad Donsky, vice president of engineering at Salesforce Israel.
With this closed deal Salesforce will compete with Microsoft. Before this Microsoft acquired field service software company FieldOne in 2015. ClickSoftware is already a key component of Salesforce's Field Service Lightning offering for mobile workforces.
ClickSoftware, founded in 1997 with has 829 employees, the company is offering a complete mobile workforce management solution. It has more than 15,400 customers around the world in a wide variety of industries, including Bosch, Vodafone, Deutsche Telekom, Ericsson and Unisys. Whereas, Salesforce already offers tools for dealing with field service, which involves keeping track of employees heading out to perform maintenance for customers.
“Salesforce Field Service Lightning, built on Service Cloud, harnesses the latest in dispatching, mobile workforce empowerment and IoT technologies to empower companies to connect their entire service workforce on a single, centralized platform. With the combined capabilities of Field Service Lightning and ClickSoftware, Salesforce will be positioned to lead the way to the future of field service,” Salesforce said in a statement.
The acquisition is expected to close during Salesforce's fiscal quarter ending October 31, 2019.
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