Sanjeev Jain, Chief Information Officer - Integreon
By MYBRANDBOOK
Redefined CIO role
CIO’s role is increasingly becoming challenging every day. Business expects us to be more proactive when it comes to any latest technologies, which can improve operation productivity and efficiency. CIO’s no longer restrict themselves to only IT Infrastructures role. They are now called Chief Business Officer (CBO). Each business units wants CIO’s to play a key role while deciding expansion plan for future growth.
Innovations & ROI
Automation, RPA, tracking of employee productivity and efficiency on a regular basis is today’s client’s needs. We at Integreon are known for delivering quality support and services to client within defined Service Level Agreements. Being KPO industry we work very closely with clients and they provide their tools and technology, this help us to remain constant updated with latest technologies. Getting more out of existing resources is one thing. Activating new ideas and ways of working to uncover new kinds of value is the next thing.
Key Priorities
The key priorities are:
• IT Infrastructures and Data center consolidation
• Building robust Wide Area Network across geographical locations.
• Leverage existing Tools and Technology to improve client support
• Cross utilization of technical team across globe
• Improve existing ISO and Cyber Security framework
• DR and BCP site
“We serve global customers and we always open to adopt latest technologies, which can improve business uptime and bring in more operational efficiency. We are process experts, which means we are experts on the intersection of people and technology, we don’t just streamline the essential operations of business, we add the experience and insights we need to grow and get more out of them, around the clock and around the world, by activating the full power of People, Processes and Technology.”
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