Amazon refund money siphoned off by hackers
By MYBRANDBOOK
Over 1,500 Amazon accounts have been hacked in Lucknow, according to latest reports. Hackers have siphoned off large amount of money substituting the bank account details and then diverting the refund money to their own e-wallets. The siphoned amount is not known till now. The legal cell of Amazon had filed a complaint, on the basis of which an FIR is lodged against unknown hackers at Vibhuti Khand police station.
A large number of Amazon customers have been complaining that refunds are not being credited to their bank accounts. On getting multiple complaints of the same nature, the company gets an internal audit done and it comes to light that the refund money of around 1,500 customers, who use to give 'Cash on Delivery' has been diverted by hackers into their own accounts.
The hackers use to get access to the phone number of the customers and call them impersonating company officials. They would ask them to reveal their One-Time-Password as soon as it is generated and then replace the bank details of that customer with their own. Once the delivery boy would come to take back the parcel, the refund amount would be credited to the account of the hackers instead of customers.
Amazon's legal cell claims it is for the first time such an incident is reported in the company and it has started getting complaints on a regular basis almost every week. The customers, who want to replace products are requested to add their bank accounts so that refund amount could be credited directly into their account.
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