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Cloud to help meet the unique demands of the business


Cloud to help meet the unique demands of the business

Bibhas Sen Choudhuri
DGM IT -  Ambuja Neotia Healthcare Venture


Technology blueprint for year ahead
We have started our technology transformation journey in the year 2017. Presently we are using hybrid infrastructure. By end of 2023 we will fully move to cloud with Backup and DR service. Based on this we have already started to find our suitable solution, present application upgradation which will support the cloud infrastructure and replacing some of the application with next generation application. We are also adopting fully managed service from cloud infrastructure provider for better performance and less downtime. We will be able to increase more efficiency and high availability, once we fully migrate to cloud, moreover we will be able to achieve 10% - 15% cost saving than current ARC.


Latest technologies influencing growth
Fully web based application, management dashboard, mobile app with holistic approach, AI, ML, Bot, RPA are some of the major implementation which we are focusing in 2023-2024 financial year.

Company has signed a 5 years contract with Oracle for upgrading the Oracle EBS ERP system to Oracle Fusion, ERP on cloud. Fully SaaS based service with latest technologies. Implementation and migration likely to start from August 2023. Also signed a 5 years contract with PwC for implementation and support. Chatbots, Supplier portal, Self service procurement, Mobile app, Reporting tools, Transactional level collaboration tools and Microsoft plugins are some of the key feature we are focusing on.


Fortifying organization from cyber threats
Being a healthcare service provider our data is very sensitive. We are in-process of the implementation from April 2023, it will cover Vulnerability Analysis and Penetration Testing - Internal & External Network; Software Applications, ISO/IEC 27001:2013 Gap Assessment & Control Implementation, Awareness Training.

To start, we are doing the VAPT and Process Security Audit, mainly for Out Patient, In Patient, IP & OP Pharmacy, Diagnostic, Medical Records and IT department in the first phase. For VAPT we have considered Internal IP’s, External IP’s, Firewalls, Medical Equipment’s, CCTV, End Points and Mobile App. Based on the VAPT report, we will start working on suggested rectification. Once we complete all the rectification we will go for a second round audit and if everything is cleared in the second round audit then we will go for external audit. We are very hopeful that we will be able to clear all the audits and achieve ISO 27001 certification by the end of this year. Going forward we may go for Virtual CISO as a service to ensure the data and IT infrastructure protection.

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