“Digital transformation is an ongoing process of constantly assimilating new knowledge and using it to create the best experiences for our customers”
By MYBRANDBOOK
Shailendra Choudhary
VP & HEAD-IT
Interarch Building Products
CIO priorities for 2022
Every year is a challenge for the technology leaders. The technology world is constantly evolving, and it has changed a lot over the last couple of years. That means the business and especially the technology team need to keep up or risk being left behind.
The past two years have proved many things, the importance of rapid adaptability in the face of uncertainty. In 2021, technology leaders focused on operational agility more than ever before. In 2022 companies must further accelerate their digital transformation initiatives and prioritize specific technology trends.
Digitization - opportunities galore
For leaders, it is their responsibility to create a playbook that can be followed in times of uncertainty. The key is not just to have the plan in place but to act quickly when disruption occurs to meet the needs of a changing market.
Customers have big expectations. They want highly personalized products and services. To fulfill the customer satisfaction business should adopt digital transformation, which applies to adopting new technology and processes to modernize business.
Every team at the organization has a role in enterprise transformation. The most successful transformations start as an executive mandate with meaningful collaboration across departments.
Technology & Brand amalgamation
Digital transformation is an ongoing process of constantly assimilating new knowledge and using it to create the best experiences for our customers. The pace of innovation is accelerating, and the fragmentation of customer attention is accelerating ever faster. Thus brands need to have a very agile transformation model, which involves creating multiple pilots, trying out new things, and absorbing those that deliver results for that specific brand.
IT: The Future of India
The IT industry has steadily augmented and accelerated the growth of India. India’s technology services industry can achieve US $300-350 billion in annual revenue by 2025, if it can exploit the fast-emerging business potential in Cloud computing, AI, Cyber security and other emerging technologies.
Central government has initiated a transformation process in the education sector. The IT industry is the backbone for our economy to prosper exponentially and to generate millions of jobs. Growth in the IT sector will push us to grow at par with China in every sector and will help in grabbing the global market.
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