“We have been quite aggressive in adopting latest disruptive technology to stay competitive, deliver more to customers and keep talent aspiring to do more”
By MYBRANDBOOK
Ashish Bansal
Principal,
ERP Service – Global Operations, GSK India Global Service
CIO priorities for 2022
In 2022, optimizing the entire candidate experience, from phone screen to first day joining is the key as the employer-employee dynamic has flipped in favour of good candidates having key multi-disciplinary skills and expertise which are scarce. The major reason for the shortage could be the Great Resignation with no hurry to return to the workforce, or they are taking advantage of sudden supply-and-demand leverage. Candidates want their prospective employers to showcase a commitment to growth, equity, community, and workplace flexibility while competitive pay is not the only key motivator anymore.
Tech talent: A challenge
Apart from performing the steps around how the brand is perceived, steps were performed to refine the employee value proposition, focusing on showcasing the culture and values of the company. Given the current market dynamics, candidates are evaluating the company’s recruitment process and company culture as much as the company is assessing them. Our hiring approach has become much more efficient and impressive while ensuring easy process, fast execution and pleasing experience throughout for the candidate which have been a key competitive advantage for us in given times. Also, provisioning the preference to accommodate fully or partially remote working post-pandemic has really helped retain and attract the talent.
Technology & Brand amalgamation
We have been quite aggressive in adopting the latest disruptive technology to stay competitive, deliver more to our customers and keep the talent always aspiring to do more with innovation to stay above the industry benchmark. Cloud first approach with Cloud ready platform focus, Data Analytics from basics to AI/ML and keeping a closer eye in the space for Blockchain/growing metaverse and Automation through RPA are some of the initiatives adopted. While adopting newer technology, consistent focus on data privacy and security is of utmost importance and necessary steps are performed consciously to not leave any stone unturned.
IT: The Future of India
Our company value and belief statement showcase the focus on technology and how important it is for our growth in the pharmaceutical industry in future. We expect massive growth in the pharmaceutical industry enabled by use of technology innovations and orientation. One of the biggest benefits that the computer and IT industry provides in India is the employment it can generate. Other benefits are export and Foreign Direct Investments (FDI).
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