MY BRAND BOOK Sanjeev Kumar, Director & CIO

Sanjeev Kumar, Director & CIO - Apon India

By MYBRANDBOOK

Organizations with bi-modal IT management strategy to survive with profitability

Commitment as a Tech Head
The key mantra is - keep reshuffling, stirring and changing everything with well-planned frequencies and time all actions well. Results will be inevitable for business. Even skill sets or people should be brought in from outside to freshen up or fire-up creativity drive. We mix 20% skills as mirror from outside to reflect with, could be for short term or long terms say a couple of years to brainstorm and figure-out actionable points. It works for us so well.

Experience Cell
IT Heads and CIOs or I must say CEO or Board are still very slow in adapting to bi-modal IT management concepts. In this, the one arm of IT team is engaged in keeping lights on where as external consultants are engaged to drive / formulate strategy, creativity and innovation in the organization to reinforce all functional teams within the company that create value all round that too very quick, magical and measurable. Organizations that have gone for bi-modal IT management are the gainers and will survive with profitability. We have started practicing bi-modal IT management in our organization.

Adaptability to Organizational Changes
Things have already become complex, it is very difficult to manage everything in-house. It can’t be purely vendor driven either. We need vendor agnostic specialists to influence and guide on this strategy and decisions. We have started doing it by engaging small group of agile flexible people from smaller organizations.

Investment Plans for FY 18-19
For us IT is business, we do and initiate everything for business and measure success on its direct plus side impact on business. IT security, network optimization, tactical leverage of cloud and mobility, extended enterprise with improved CX, UX, EX with deep engrained analytics into processes are our priorities. Just upgrading or chasing technical upgrades in all the areas does not bear fruit for business that we have seen. Every technology upgrade gives us an opportunity to look into things from absolute reference say ground up that we must do without any failure.

We keep enough budget for bringing in skills / upgrading skills in our company. 25% of our revenue is allocated to R&D and research or you may say to continuously refresh tech insights. It makes us special in terms of our teams’ capabilities with upgraded technology we adopt. It precipitates into acceptable value proposition for all the functions within the business.

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