MY BRAND BOOK Naveen Gulati, Corporate VP & Group CIO

Naveen Gulati, Corporate VP & Group CIO - Fourth Dimension Solutions Ltd.

By MYBRANDBOOK

Strengthening IT controls and systems on the cyber security remains a priority

Commitment as a Tech Head
The role of the CIO necessitates agility, forwardness and flexibility in driving the growth strategy of the business. The CIO today is no longer looked upon as the backend support function, however is actively consulted in driving productivity, digitization, decision support systems across the business verticals & functions of the organization.

As we expand globally, IT function in our organization has helped our business verticals to overcome the communication barriers, dependency on manual data collection has been reduced to an absolute zero through extensive automation & integration, availability of business KPIs through internal BI frameworks and tools have enabled transparent & spot decision making across all the levels & verticals.

Experience Cell
I split my annual IT budgets across three domains, as Run, Grow and Transform. The budgets parked under Run absolutely focus on supporting the routine business operations largely including licensing, AMCs, renewals, additional hardware, Change Requests etc.

The budgets kept aside under the Grow domain usually cover the forecasted initiatives, inclusion of new technologies under production, supporting all business verticals on their growth initiatives etc.
The budget under the Transform domain is utilized with experimenting on upcoming technologies, working with key and niche start-ups, assessment on stability, scalability and agility of new business frameworks & enablers, suitable to our business environments.

Adaptability to Organizational Changes
The entire business landscape today is around customer engagement through agile, dynamic, flexible and integrated business process, being enabled through efficient technologies at their very core.
A closer look at how young businesses have disrupted the established players of the industry, just through their agility over reaching out to a larger customer base through innovative mobility frameworks etc. The enterprises who had remained adamant to their business processes and rigid IT landscape have witnessed their fall through the heaps.

My recent focus has been towards strengthening IT controls and systems on the cyber security posture of our organization. As cyber security has become a clear concern at the highest levels, including our board, we are currently evaluating systems which help us to measure and quantify the cyber security posture of our organization against our organization-wide KPIs. Our other upcoming priorities and investment plans include adaptation and migration of certain business processes to cloud, giving us flexibility to scale our business requirements, while keeping our operational costs low, yielding the maximum ROI.

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