MY BRAND BOOK Nirvan Biswas, Chief technology Officer - National Bulk Handling Corporation (NBHC)

Nirvan Biswas, Chief technology Officer - National Bulk Handling Corporation (NBHC)

By MYBRANDBOOK

Algorithm, Analytics and AI to be the main focus at NBHC

Commitment as a Tech Head
Today for the CTO/CIO, the role is nothing but business. They are the technology and they are the business. If you look at any successful product company you would find the Product Head coming from a technology background but also having a P/L responsibility per say.

As a CTO/CIO, the role’s fundamental focus should remain to achieve business objectives and also playing a major role in the same as a strategy and execution player.

Experience Cell
Self-empowerment remains the backbone and mentors play a key role in passing the knowledge to the next set of developers and likewise.

At NBHC, every developer/architect is skill-set agnostic which means they can/should be able to churn out applications independent of the language and platform. Training is given likewise but again self-learning remains the base.

Key Priorities
At NBHC, we have an AAA focus, which is Algorithm, Analytics and AI. We have a 5 pillar principal that we follow at NBHC –

• Data should be captured only once, and it should be done at the origin
• Data that is captured should be used for assisted decisioning
• All systems should be having an API layer across horizontal/vertical
• All process should be transparent both for employees and customers
• All exceptions should directly go to the initiator with a copy to all

Adaptability to Organizational Changes
The IT Architecture whether it is of an enterprise nature or not should be designed in a manner where each module is nothing but a micro service and connected to the service bus, in common being decoupled in every manner.

Investment Plans for FY 18-19
At NBHC, the greater focus is on customer and the AAA (Algorithm, Analytics and AI) projects. Roughly a budget of 55% is allocated to the overall technology.

At NBHC, every developer/architect is skill-set agnostic which means they can/should be able to churn out applications independent of the language and platform. Training is given likewise but again self-learning remains the base. The greater focus is on customer and the AAA (Algorithm, Analytics and AI) projects. Roughly a budget of 55% is allocated to the overall technology.

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