MY BRAND BOOK Abhijit Chatterjee, CIO

Abhijit Chatterjee, CIO - Czentrix

By MYBRANDBOOK

‘CXOs need to join hands to create an un-fragmented IT industry’

Commitment as a Tech Head
Leaders of business at whatever level they are cannot be risk averse. They have to take risk while deciding. Sometimes leaders try to take calculated risk or risks of short term with properly placed risk covers, but while doing that, we fail to look the sharp edges of a start-up culture. Ideally, in every organization, there must be some business units, which should be in a start-up mode. When I say start-up, it means a risk mode with lots of youngsters willing to pledge their work and wisdom on it. Reward for such units should also be high, not in terms of salary, but future ownership of that unit. Many successful products have come out from this model of start-up.

For a growing economy, we Indian organizations primarily have to invest our time and resources into building innovative products/services through this start-up model.

Experience Cell
One cannot learn swimming by reading a book, and not knowing swimming is not out of luck. One can always dive into deep waters. How much the CXOs are able to challenge their people and help them to gather knowledge, and work around it, is what the challenge is and should be. Another challenge is, finding people who are intelligent, dedicated and brave enough to put their life into it. Having insights to various industry problems help CXOs to solve their problem, but this I see as grossly missing.

It is very difficult to retain the team once they get trained well enough. So whoever perfects the art, to keep finding, hiring and training new people 24/7 will lead. We at C-Zentrix heavily hire fresh engineers/marketing/ sales personals and keep motivating them and training them. Failure is an option but not trying repeatedly is not an option.

Key Priorities
I agree that hiring specialists is very important. We also hire specialized people. They help the team to overcome challenges faster and rekindle the confidence. At C-Zentrix, our IT priorities are on building AI and Blockchain team. Since we are also looking at the overseas market, our intent is to find people around those markets who have the best know-how of the locals.

For growing economies like India, Indian CXO’s should share and care more than what we are presently doing. Just because of competition on both domestic/International fronts, we tend to confine our knowledge base to ourselves. Unless CXOs join hands to create this industry, we will fundamentally remain fragmented. Corporates should come out from a vendor-consumer relationship and move towards a mutually benefitting relationship.

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