RPA Helps Radico Khaitan to Smoothen Its Operational Process
By MYBRANDBOOK
FARHAN KHAN
SR. VP–IT
RADICO KHAITAN
Radico Khaitan has corporation market where all sales are managed by state government. State government is managing the entire supply chain through portal. Portal login id has been provided to all the manufacturers to get the relevant information like orders, inventory at depot, brand wise inventory, finish good received , secondary sales to distributor, minimum inventory norms etc.
The company has people at different state are downloading information from portal and converting in excel and roviding information to management. Downloading specific information from portal and conversion took time because some state’s access of portal is limited.
They provide time bond windows to access information. Other challenge is that the portal is very slow, we need to keep trying so that desired information can be managed. The information provided by portal is critical in nature. As we need such information to be produced and dispatched. Information at all level is very much needed.
We deployed RPA to mitigate the challenges. We run the pilot system in one of the state and we study the impact on information. We found that such system help to provide business information on time so that respective department can take business decision on time. The desired solution is running all the reports with in time windows provided by state. Conversion of all desired information has smoothen the whole process. Information is being provided at all level. Availability of information is very fast. RPA is providing information.
Deployment of such system always creates challenges within the workforce. The deployment of Robot is always challenged by Human. The human’s understanding of Robot is that it is more intelligent than human and this is where insecurity starts and number of issue start coming in.
First and foremost, mind-set to establish the acceptence of new technology. Acceptance and successful deployment has direct relationship with technology adoption. If such sophisticated point are being taken care off. Deployment of technology will become more challenging.
Now RPA is very much in control start with 80% accuracy and now reached 98% accuracy and helping people to be more productive. Information is available for business. Business is also start trusting information and consuming for business.
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