“We have taken a fusion approach on technology initiatives, considering exorbitant costs and efforts associated with rip and replace option”
By MYBRANDBOOK
Atul Govil
Chief Transformation Officer
India Glycols
Key Priorities of 2020
The current Pandemic, linked lockdowns, labour availability issues has brought in a sharper focus, acted as a catalyst for our digital enabled business transformation initiatives.
Three years back, we initiated series of interventions as a part of a Smart Factory “Lakshya” having defined business expectations and outcomes, adopting technology including IIoT, Smart Sensors, Analytics, moving on the latest version of SAP S/4 HANA with embedded analytics and mobile enablement, deployment of SD-WANs, Smart Warehouse solutions, amongst others.
As we speak, these initiatives are on an accelerated mode, in addition systems and pockets of users who were not forthcoming on technology adoption, today have gone virtual. With forced isolation, physical (not social) distancing restrictions, Video conferencing and e-meetings are the sole means of engagement across the enterprise and our business partners. Touchless employee Attendance, Mask and health monitoring system has been deployed for employee health and safety.
Combining Breakthrough & Fusion approach
We have taken a fusion approach on technology initiatives, considering exorbitant costs and efforts associated with rip and replace option. Every initiative is weighed on whether it is a “Must Have”, “Good to Have” or simply “Set Aside” category and accordingly a call is taken. The “Must have” have ones are further prioritized based on the validated purpose. It is almost akin to ZBB (Zero Based Budgeting). One clear realization has sunk in to domain business heads also that cloud technologies provide highly flexible options, solutions can be implemented /tested quickly. Many of the cloud based collaboration tools enabled us and the world around us to be effortlessly up and running through this pandemic.
Achieving Digitalization
The next year(s) of most enterprises will be shaped by our response to the current crisis. Digital, beyond doubt is a critical means to remain relevant and charter higher growth to create new business models, innovate faster, provide a superior Customer experience, Rationalise Costs and supplement Employee Health and Safety aspects. We are leveraging skills of select Start-ups to scale our IoT driven initiatives and also leverage AI to set up a digital twin for our key plant processes.
“Customer value drives an organisation’s operating model, including ours. Over the last six months, the vendor-customer partner ecosystem has changed significantly. While some segments of our business are performing well, for others -recovery to pre-COVID levels are underway. At the outset of the crisis, we had started working on different scenarios considering different economic, supply chain constraints, people centric points, and governmental aspects, so that with these set of ideas we are better prepared to serve the Customer’s requirements.”
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