Facebook to give $52 million in settlement to traumatized content reviewers
By MYBRANDBOOK
According to reports, Facebook has agreed to a $52 million court settlement to compensate content moderators who suffered mental trauma from the graphic and violent images they were required to review.
The agreement submitted to a California state court will include payments to more than 10,000 current and former content moderators who worked for firms contracted by Facebook.
The class-action lawsuit filed in 2018 claimed that the content reviewers were subject to psychological trauma from repeated exposure to graphic content such as child sexual abuse, beheadings, terrorism, animal cruelty, rape and murder.
All of the plaintiffs in the class action will get at least $1,000 and those diagnosed with specific mental health conditions such as post-traumatic stress disorder will get additional compensation up to $50,000.
Facebook also agreed to take measures to provide content moderators employed by its contractors in the United States with mental health support and counseling.
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Plaintiff attorney Steve Williams of the Joseph Saveri Law Firm said in a statement that they are very pleased that Facebook worked with them to create an unprecedented program to help people performing work that was unimaginable even a few years ago. The harm that can be suffered from this work is real and severe. This settlement will provide meaningful relief, and he is so proud to have been part of it.
The case stemmed from news reports in The Guardian and The Verge highlighting the stress and difficult conditions of moderators hired by Facebook contractors.
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