Nitin Kumar Rohilla, Vice President – IT Adani Electricity Mumbai Ltd.
By MYBRANDBOOK
Redefined CIO role
In the era of digital transformation of utilities CIO’s role is getting changed, it is not only limited to the responsibilities for managing IT infrastructure and operational systems. It has become more strategic. It is important for CIO to be included at all levels of organisation to achieve company’s strategic goals. CIO role serves as enabler for Business agility. Now, primary responsibility of CIO is to ensure a business is future proofed and can keep up with the competition.
Innovations & ROI
Technology is changing rapidly. These changes affect almost everyone at every business in every industry, and power & utility sector is no exception. Regulatory requirements also demand technological innovation. The major changes that impact the Power utility business actually represent a digital transformation. The business model that was working fine a decade ago is no more effective. Rapidly increasing penetration of the internet and smart phones, faster data connection has resulted in changing consumer needs.
Customers have become more demanding and seek real time connect. AEML understand the needs and expectations of today’s information savvy customers, becoming more SMART and adopting a design thinking approach to design a new digital business model around a core idea of having connected/empowered customers.
Key Priorities
We have already taken few steps towards digital transformation by creating a broad digital transformation roadmap and started working on few digital initiatives already. Implementing AI/ML technologies around Big Data kind of platform to enhance consumer engagement, automation of business processes, Enterprise mobility to better communicate and collaborate, and revamping the business model is the primary agenda for 2019.
“We at AEML are at forefront of adopting new innovative technologies appropriate for our business. Some of them includes demand forecasting, Analytics, Mobility & AMI. Ultimately the trend is towards greater customer empowerment.”
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