Anand Ruhela, Head - Information Technology - Kwality Ltd.
By MYBRANDBOOK
Digital Transformation to enable the future Vision of an organization
Redefined CIO role
A CIO has to incorporate emerging technologies in IT and digital initiatives play a pivotal role in the strategic business council of the organisation. He should focus around the transformation process by aligning the business objectives as centre of strategic decisions.
Innovations & ROI
CIO must propose the digital transformation roadmap of re-shaping the IT ecosystem powered by new technologies, digital ecosystem and pervasive business innovation, which is a convergence of multiple stream of technology led innovations. Digital transformation will enable future vision of the organisation and its automation aspiration which will respond more effectively to the organisation’s explosive growth.
Second, convert IT as profit centre from the cost centre by centralizing the scattered activities and enable all of them digitally driven to take full digital advantage.
Key Priorities
In a growing organisation digital transformation initiatives are designed specially to improve performance of business value drivers connected to revenue opportunities and growth of the business. CIO need to work closely with the business stake holders to re-shape , re-design and implement new market engagement models to enhance customer experience, customer touch points and customer engagements by incorporating new technologies in key priorities for the 2019 like AR/VR, Artificial Intelligence, Machine Learning, Robotics, IOT, Big Data, Mobility and Cloud Analytics along with Social Digital Marketing.
“To build best in class environment for organisation that will drive business growth, innovation through robust secure and agile architecture at an optimum total cost of ownership is required. Our organisation’s IT landscape needs to be state of the art, less complicated and future proof, equipped with all new emerging technologies like AR/VR, AI, IOT, Big Data, Cloud analytics, Social and Mobile technologies.”
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