Iris Global eyes to outgrow its competitors by excelling in all its business lines
By MYBRANDBOOK
Brand Positioning vs. Marketing Tactics
A Brand is built brick by brick by adding value to customers and not via adverts alone. We believe customers are our best advertisement and we value word of mouth, since they have the power to influence and generate mind share towards long term success of the company as regards competitive advantages. We focus on operational excellence, deliver value with trust and integrity in our actions.
We will continue to grow our business ahead of the markets and in a decent double digit on a YoY Basis for the next 3-5 years and aim to achieve accelerated bottom line by March, 2019 and excel in all lines of business including mobility, cloud, productivity with a special focus on Opex solutions. We have best in class product partnerships and team to address customer needs and requirements. We aim to have in excess of 95% retention scores on our customers with our efficient services and attention. We continuously measure the performance metrics such as CSAT, ESAT, PSAT on periodic basis and this gives us proactive inputs to continuously improve our services levels.
Good data for a Good Brand Strategy
Empowerment of our team/s is fundamental to our core philosophy since we are a start-up in IT Services and Technology Integration domain covering SMEs, Mid-sized companies and large enterprises.
Iris Global Services aim to profitably grow our business by adding superior value to our customers and eradicate their business pain using technology. We primarily focus on Mobility, Intelligent Cloud Solutions, Productivity solutions such as Field force automation, HR Automation, CRM solutions besides systems integration and network integration services to customers on PAN-India basis.
We are building the “Iris Innovation Alliance” which has the domain competence to deliver digital solutions and offer best in class technology services to meet the customer needs in today’s competitive era.
R&D driving Growth
We would be leveraging Iris Innovation Alliances to add value to customers. Besides, this we also train and develop our team’s competence on periodic basis. We believe that a start-up like us can best leverage R&D of our partners since that is the most viable option in today’s fast changing technology witnessed in recent time. It is prudent to invest time towards customer enablement and that we continue to do by providing best customer experience in everything we do in our day to day interactions with our customers.
Customer experience is essential to success of our company since that generates repeat business and recurring revenues as regards annuity business as well. Our leadership team also mentors our team members, and we also invest time and money for continuously training our sales and support team besides back-end support team to improve skills and domain competence for serving our customers better.
Himashu Chawla COO & Technology Lead Iris Global
BREAKING NEWS
TECHNO TRENDS
Legal Battle Over IT Act Intensifies Amid Musk’s India Plans
The outcome of the legal dispute between X Corp and the Indian government c...
Wipro inks 10-year deal with Phoenix Group's ReAssure UK worth
The agreement, executed through Wipro and its 100% subsidiary,...
Centre announces that DPDP Rules nearing Finalisation by April
The government seeks to refine the rules for robust data protection, ensuri...
Home Ministry cracks down on PoS agents in digital arrest scam
Digital arrest scams are a growing cybercrime where victims are coerced or ...
E-Magazine
TECHNOTAINMENT
Hrithik Roshan to endorse RuPay as Brand Ambassador
RuPay is reportedly planning to feature Bollywood superstar Hrithik Rosha
India Today Group launches – AI Pop Stars
Staying true to our industry leadership position in using cutting-edge tech
MOVERS & SHAKERS
TelioLabs ropes in Phaniraj V A as the Group CEO
TelioLabs has announced the onboarding of Phaniraj V A as its new Group CE
Wipro Appoints Amit Kumar as Managing Partner and Global Head
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading technology s
OPEN YOUR EYES
INTERVIEWS
Acer addresses evolving customer needs by consistently pushing
Acer offers a comprehensive range of products under one roof, including des
AMD Pensando driving innovation in the DPU architecture space
AMD Pensando stands out in the DPU (Data Processing Unit) market with its u
HOT PICK
MSI Announces the availability of RTX 50 series of laptops in
MSI, the innovative computing manufacturer in gaming, creator
Nothing Phone (3a) goes on sale today, starting at Rs 19,999
The phone was launched on March 4, featuring a 50MP main, ultra-wide, and t
MAKE IN INDIA BRANDS
TEJAS NETWORKS INDIA PVT. LTD.
STERLITE TECHNOLOGIES LTD.
HP INDIA SALES PVT. LTD.
BPE INDIA PVT. LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
Icons Of India : CP Gurnani
Former Managing Director and CEO of the well-known IT service company ...
Icons Of India : Dilip Asbe
At present, Dilip Asbe is heading National Payments Corporation of Ind...
Icons Of India : RAJENDRA SINGH PAWAR
Rajendra Singh Pawar is the Executive Chairman and Co-Founder of NIIT ...
PARTNER SPEAKERS
PSU
DRDO - Defence Research and Development Organisation
DRDO responsible for the development of technology for use by the mili...
CSC - Common Service Centres
CSC initiative in India is a strategic cornerstone of the Digital Indi...
STPI - Software Technology Parks of India
STPI promotes and facilitates the growth of the IT and ITES industry i...
VIDEOS
Top 25 Brands
Global Indian industry
Indian Tech Talent Excelling The Tech World - Aneel Bhusri, CEO, Workday
Aneel Bhusri, Co-Founder and Executive Chair at Workday, has been a le...
Indian Tech Talent Excelling The Tech World - ANJALI SUD, CEO – Tubi
Anjali Sud, the former CEO of Vimeo, now leads Tubi, Fox Corporation...
Indian Tech Talent Excelling The Tech World - Aman Bhutani, CEO, GoDaddy
Aman Bhutani, the self-taught techie and CEO of GoDaddy, oversees a co...
ITFORUM 2025
CMO of the Year
WOMEN LEADERSHIP
IMAGE GALLERY
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
of images belongs to the respective copyright holders
