Anand Sinha, CIO & Global Head IT, Birlasoft

Technology blueprint for year ahead
To efficiently plan, execute, and monitor technical projects, we use project management approaches such as Agile or Waterfall. Defining project goals, developing a project plan, allocating resources, managing timeframes, and maintaining efficient communication among team members are all part of this.

We create a detailed business case exercise and examine the organization’s objectives and goals before deploying technology to identify acceptable technology solutions. We work with teams to develop needs, choose relevant technology, and oversee the implementation process. Coordination with stakeholders, pilot testing, change management, and ensuring seamless connection with current systems are all part of the process.

Automation has the potential to greatly improve efficiency and production. We identify time-consuming and repetitive operations that can be automated with tools, scripts, or robotic process automation (RPA). This frees up resources for higher-value pursuits while also lowering the likelihood of errors. Leverage and extract insights from massive volumes of data using data analytics and business intelligence technologies to make informed decisions. Identify key performance indicators (KPIs), implementing data visualisation techniques, and establishing data-driven frameworks to increase efficiency and production.

We often Look for ways to cut costs through rationalising software licences, consolidating infrastructure, investigating open-source options, and negotiating vendor contracts. To cut operational costs, we also introduced energy-efficient technologies and adopted sustainable practises.

Agenda for 2023-24
Embracing emerging technologies like AI, Gen AI, LCNC Platform to drive innovation and gain a competitive edge.
Strengthening cybersecurity measures to mitigate risks and protect sensitive data.
Expanding digital transformation initiatives to streamline operations and improve employee and customer experiences.
Investing in talent development and upskilling programs to meet evolving technology demands.
Leveraging analytics and business intelligence to gain deeper insights and optimize business processes.

Fortifying organization from cyber threats
To strengthen our organization against the increasing attack surface brought by emerging technologies, we have implemented a multi-layered approach to cybersecurity. This includes regular security assessments, robust firewalls, advanced intrusion detection systems, and encryption measures. We prioritize employee education and training to raise awareness of potential risks and best practices. Additionally, we maintain incident response plans and conduct continuous monitoring using threat intelligence feeds. We emphasize vendor, supply chain security, and enforce strict access controls. Regular software updates and patch management are also integral to our security strategy. By adopting these measures, we strive to mitigate risks and protect our organization from cyber threats.