Salesforce enhances its Einstein Automate products with Robotic Process Automation, AI Capabilities
By MYBRANDBOOK
Salesforce rolled out three new Einstein Automate products to help every Salesforce customer, regardless of technical background, use low-code tools to automate time-consuming, manual processes and integrate data across systems right from their digital HQ.
Einstein Automate is a portfolio of workflow automation, integration, digital interactions, and AI capabilities embedded across Salesforce Platform. The new products include MuleSoft RPA (Robotic Process Automation), Einstein Document Reader and Digital Process Automation.
Einstein Automate’s capabilities make it easy to click, create and ship workflow automation to manage and track manual tasks. Customers can simply select one of the hundreds of pre-built, industry-specific best practice workflows, or use powerful low-code tools to build custom workflow automation, in just a few clicks.
MuleSoft RPA: New robotic process automation capabilities replace repetitive tasks with bots that can intelligently process documents, enter data, or take action on the user’s behalf, all without code. With MuleSoft RPA, these bots work for any system or application, including PDF documents, spreadsheets and even disconnected legacy systems.
Einstein Document Reader: Use Einstein’s capabilities to scan documents such as drivers licenses and I-9s, and take action on that data with just a few clicks in Salesforce Flow - reducing human error and improving accuracy.
Digital Process Automation: Build branded digital experiences fast with drag and drop tools that empower business users to define automation rules and logic, extract information from documents and integrate into automated workflows - all without writing code.
“To build an agile, trusted enterprise that will succeed in today’s environment, companies need to empower employees with the tools to do more with less and automate away complexities and tedious tasks,” said John Kucera, SVP Product Management, Salesforce Platform. “Einstein Automate empowers our customers to work efficiently thanks to the latest capabilities in RPA, AI and integration, so they can spend more time on meaningful work like building customer relationships and making strategic decisions.”
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