Opens source based monitoring and ticketing solution helped Futurenet Technologies to provide integrated proactive services to customers
By MYBRANDBOOK
How important is Digital Transformation for your own organization?
Digital Transformation is very important. Changing times changing models. We need to be agile enough to adopt new technology to be on leading edge of business.
How have you geared your organization for this transformation? What are the latest technologies that you have adopted in recent times?
We have internal plans to have single dash board which display key metrics for internal monitoring. Also our customer information portal will provide holistic information about their services request and resolution. For entire development we have chosen open source over cloud.
Mention one technology adopted by your organization that has helped you to offer better service to your customers.
We have inducted opens source based monitoring and ticketing solution connected to back end ODOO ERP which has helped us to provide integrated proactive services to customers.
Q. Please mention the key differentiation factor of your organisation in this crowded market place.
The key differentiating factor is providing personalised consultative services with cost optimal solutions.
Who are the key vendors you have engaged for Digital Transformation and Business Transformation?
source fabric for our internal use. For proposing solutions to customer we work on leading edge solutions on AI, Cloud. AWS, DELL, VMware & NVDIA are helping us in this journey to offer solutions to customers.
BREAKING NEWS
TECHNO TRENDS
Singapore to remove One-Time Passwords from Bank Accounts
According to the Monetary Authority of Singapore, clients who utilise secur...
Is 375 million Airtel subscribers database breached?
When a hacker claims to have accessed and put up for sale a customer databa...
The government of India intends to construct a single portal f
A single portal will be launched by the Indian government to list all of it...
OpenAI offers GPT-4o, a faster model available to all users at
GPT-4o, a faster and more sophisticated AI model, is made available to all...
E-Magazine
TECHNOTAINMENT
Airtel Xstream Play strengthens regional content library, part
Bharti Airtel (“Airtel”), one of India’s leading telecommunications
ED attaches Raj Kundra, Shilpa Shetty’s Rs 97 crore worth as
The Enforcement Directorate (ED) has seized businessman Raj Kundra's pro
MOVERS & SHAKERS
Clover Infotech appointed Subham Banerjee as CDO
Clover Infotech has announced the appointment of Subham Banerjee as its Ch
Saviynt ropes in Sanjeevi Kumar as new Sales Director in India
The cloud-native identity and governance platform solutions provider Saviy
OPEN YOUR EYES
INTERVIEWS
Acuutech continues to focus on innovation, customer focus and
Acuutech with its strong partnership with Lenovo and Microsoft forayed into
Fortinet leading the charge towards networking and security co
Fortinet offers a wide range of technologies, including next-generation fir
HOT PICK
COLORFUL rolls out an array of gaming laptops
COLORFUL launched its incredible series of COLORFUL EVOL P15 gaming laptop
Dell Technologies launches new AI-powered commercial PC portfo
Dell Technologies has launched the broadest portfolio of commercial AI lap
MAKE IN INDIA BRANDS
FRESHWORKS TECHNOLOGIES PVT. LTD.
EXATRON SERVERS MANUFACTURING PVT. LTD.
Icons Of India Arundhati Bhattacharya
NETWEB TECHNOLOGIES INDIA LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
Icons Of India : Dr. Arvind Gupta
Arvind Gupta is the Head and Co-Founder of the Digital India Foundatio...
ICONS OF INDIA : RAMESH NATRAJAN
Ramesh Natarajan, CEO of Redington Limited, on overcoming ‘technolog...
ICONS OF INDIA : S KRISHNAN
S Krishnan as the secretary for the electronics and information techno...
PARTNER SPEAKERS
PSU
ECIL - Electronics Corporation of India Limited
ECIL is distinguished by its diverse technological capabilities and it...
DRDO - Defence Research and Development Organisation
DRDO responsible for the development of technology for use by the mili...
C-DAC - Centre for Development of Advanced Computing
C-DAC is uniquely positioned in the field of advanced computing...
VIDEOS
Top 25 Brands
Value-Added Distribution
Indian Tech Talent Excelling The Tech World - Lal Karsanbhai, President & CEO, Emerson
Lal Karsanbhai, President and CEO of Emerson, assumed the leadership i...
Indian Tech Talent Excelling The Tech World - JAY CHAUDHRY, CEO – Zscaler
Jay Chaudhry, an Indian-American technology entrepreneur, is the CEO a...
Indian Tech Talent Excelling The Tech World - Vinod Dham, Founder & Executive Managing Partner, IndoUS Venture Partners
Vinod Dham, known as the “Father of the Pentium Chip,” has left an...
STARNITE AWARDS 2024
ITFORUM 2024
CMO of the Year
WOMEN LEADERSHIP
EMINENT CIO's OF INDIA
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
