MY BRAND BOOK Byju joseph, CTO - Future Generali India Life Insurance Co. Ltd

Byju joseph, CTO - Future Generali India Life Insurance Co. Ltd

By MYBRANDBOOK

‘CIOs can actively contribute to an organization’s growth in the current technological scenario’

Commitment as a Tech Head
Technology powers today’s global economy. In today’s knowledge-based economy, the function of the chief information officer (CIO) is becoming increasingly complex and multi-dimensional. It’s hard to imagine a modern business that doesn’t rely on technology to serve its customers, transact with partners, and enable employees to work effectively and efficiently.

Experience Cell
As we embark upon this journey of adoption of new technologies, some of the areas that may require attention include skill and capacity building. The availability of key skills (innovation, problem-solving methodologies, creativity, leadership and adaptability) is the key concern for growth prospects. Hence, we should invest in building distinctive capabilities that give us a competitive edge.

We at Future Generali, work with niche start-ups that are addressing specific problems, thus creating and empowering a holistic ecosystem.

Key Priorities
CIOs are highly skilled professionals, who using technical expertise to “Run the IT engine” working 24/7 while simultaneously using creative skills to facilitate the innovative use of new technologies for growth and customer engagement. This journey involves proactively and continuously looking for what’s happening around and turning that to your competitive advantage.

We are looking to offer solutions targeted towards improving customer on-boarding experience, retention and the complete customer life cycle with greater engagement, AI, robotic process automation (RPA) and IoT powered by customer data captured using different sensors, wellness program etc.

Some other priorities are –
• Engage middle and senior managers to co-create innovative solutions in partnership with vendors. Introducing collaborative tools and self-service portals to reduce human capital costs.
• Actively engaging with vendors, industry bodies, experts and thought leaders to understand strategic trends in the industry to leverage innovative opportunities.

I firmly believe that the current technological advancements provide excellent opportunities for CIOs to actively contribute to shaping better enablement of customer engagement, business strategies and growth. Along with IT and marketing, the CIO can align to capture innovative ideas for building customer loyalty, creating a differentiated customer experience and strengthening the brand.

BREAKING NEWS

Cisco announces AI-native secure Wi-Fi 7 for future-ready employe...

Announcing a major leap in wireless technology, Cisco has launched its Wi...

The BSE benchmark Sensex tumbled over 800 points, leaving investo...

The BSE benchmark Sensex recently experienced a significant drop, tumblin...

North Korean GPS Interference Disrupts Air Traffic...

South Korea's military has publicly accused North Korea of disrupting GP...

US ordered TSMC to halt chip shipments to China...

TSMC has had regular discussions with the government on export control issu...

TECHNO TRENDS

Nazara and ONDC set to transform in-game monetization with ‘

Nazara Technologies has teamed up with the Open Network for Digital Comme...

Jio Platforms and NICSI to offer cloud services to government

In a collaborative initiative, the National Informatics Centre Services In...

BSNL awards ₹5,000 Cr Project to RVNL-Led Consortium

A syndicate led by Rail Vikas Nigam Limited (abbreviated as RVNL), along wi...

Pinterest tracks users without consent, alleges complaint

A recent complaint alleges that Pinterest, the popular image-sharing platf...

E-Magazine

TECHNOTAINMENT

Eloelo teams up with Elvish Yadav for India's biggest digital

Netflix adds 'Moments' feature for saving, sharing scenes from

Netflix has introduced a new “Moments” feature on its mobile app, whic

Jacqueline Fernandez come together with YouTuber Mr. Beast for

Jacqueline Fernandez has partnered with American YouTuber Mr. Beast to b

MOVERS & SHAKERS

Kamal Nath quits SIFY Technologies

Visa elevates Rishi Chhabra as new Country Manager for India

Rishi holds a Master’s in Industrial Engineering from The Ohio State Univ

Genesys welcomes Albert Nel as Senior VP and Regional Sales Le

Genesys continues to deepen its investment in the APAC region. Earlier this

OPEN YOUR EYES

Brands across the board are reinventing strategies to bring back customers

Rising Uncertainty On The Start-ups At The Verge Of Collapse

Opportunities For Technological Disruption In Times Of Crisis

Chinese Investments targets start-ups to scale up in India

Technology has made organizations more dependent by using facial recognition

INTERVIEWS

Cisco building a trusted and resilient future for the nation

Acer addresses evolving customer needs by consistently pushing

Acer offers a comprehensive range of products under one roof, including des

Alpha Max offers high end solutions in the network space to en

The vision at Alpha Max is to attain quality as the trademark and create a

HOT PICK

BOULT unveils AmpVault V10 & V20 powerbanks: Fast charging, sa

SonicWall Launches TZ80: A Powerful Solution for Remote Office

SonicWall announced today the launch of the TZ80, a groundbreaking securit

Gigabyte X3D Turbo: A Gaming Revolution

GIGABYTE X3D Turbo Mode is a cutting-edge feature that unifies cores distr

MAKE IN INDIA BRANDS

TVS ELECTRONICS LTD.

DRUVA SOFTWARE PVT. LTD.

TP-LINK INDIA PVT. LTD.

ADITYA INFOTECH LTD.

EMINENT CIO'S OF INDIA

AGILE TECHNIQUE ENCOURAGES TEAMWORK, ADAPTABILITY, AND CONTINUOUS ITERATION

Several emerging technology trends are significant...

AI TO IMPROVE INSIGHTS THROUGH AUGMENTED ANALYTICS, WHILE EDGE COMPUTING TO ALLOW REAL-TIME PROCESSING

For the fiscal year 2024-25, our organization has ...

USING AI & BI OFFERINGS TO ADDRESS CLIENT NEEDS

In the fiscal year 2024-25, Assisto Technologies h...

ICONS OF INDIA

Icons Of India : ALOK OHRIE

Alok Ohrie leads Dell Technologies’ India business, overseeing Sales...

Icons Of India : NIKHIL RATHI

Co-founder & CEO of Web Werks, a global leader in Data Centers and Clo...

Icons Of India : AALOK KUMAR

Aalok Kumar is celebrated as a global leader and recipient of the Peop...

PARTNER SPEAKERS

Iris Global Services - “The Most Responsive Distributor”

As a company, Iris Global Services is equipped with everything it takes to set...

Rashi Peripherals is Redefining ICT Distribution with Technology

Rashi Peripherals is India’s fourth largest ICT distribution company in term...

Investing in Innovation and Maintaining High Service Standards To Fortify its Brand Position

The rise of digital technology and cloud computing is a huge growth driver for...

PSU

IREDA - Indian Renewable Energy Development Agency Limited

IREDA is a specialized financial institution in India that facilitates...

DRDO - Defence Research and Development Organisation

DRDO responsible for the development of technology for use by the mili...

CERT-IN - Indian Computer Emergency Response Team

CERT-In is a national nodal agency for responding to computer security...

VIDEOS

Top 25 Brands

HEWLETT PACKARD ENTERPRISE COMPANY (HPE)

HPE is an edge-to-cloud company with offerings spanning Cloud Services, Comput...

Most Trusted Brands 2024 : Salesforce Inc.

Salesforce prioritizes customer success and satisfaction, focusing on building...

Most Trusted Brands 2024 : Redington Ltd.

Redington positions itself as a bridge between global technology brands and re...

Global Indian industry

Indian Tech Talent Excelling The Tech World - Aman Bhutani, CEO, GoDaddy

Aman Bhutani, the self-taught techie and CEO of GoDaddy, oversees a co...

Indian Tech Talent Excelling The Tech World - Sanjay Mehrotra, CEO- Micron Technology

Sanjay Mehrotra, the President and CEO of Micron Technology, is at the...

Indian Tech Talent Excelling The Tech World - Aneel Bhusri, CEO, Workday

Aneel Bhusri, Co-Founder and Executive Chair at Workday, has been a le...

STARNITE AWARDS 2024

ITFORUM 2024

CMO of the Year

WOMEN LEADERSHIP

IMAGE GALLERY

TRENDS IN TECHNOLOGY