Implementation of new technologies & automation greatly improving the productivityÂ
By MYBRANDBOOK
Dr. Chitranjan Kesari, Chief Innovation Officer and Business Head, Idemeum Inc.
Technology blueprint for year ahead
Earlier cutting costs was a priority, but due to lots of attacks we are focusing on investing in technology. No cost cutting any more. Where investment is required, we are doing it on priority. Technology has improved project management in a number of ways. Collaboration tools make it easier to connect with our team, time tracking software saves managers’ hassle and money, and analytics provides insight into business and helps to make future decisions. The agenda for 2023-2024 is to protect our data and customer data by using passwordless technology.
Latest technologies influencing growth
AI and Passwordless technology is the core for this year. We analyse our needs before implementing a solution, focus on creating an end user solution for our business growth, building a comprehensive communication strategy and train our employees.
Fortifying organization from cyber threats
We are working on users’ identification, who is accessing what, how and when. People, process and technology help us to identify the same. Our Passwordless application helps us to identify the core users and protect us.
Reiterating the brand identity
We focus on innovation and that is why we retain our position in the competitive market.
Digital technologies aiding to win customer trust
Automation allows customer service representatives to work smarter and quicker. We improve customer outcomes by automating responses to customers as well as assessing customer buying habits and preferences for better customer outcomes and increased retention. Cost also plays an important role in our business and works as per best suits our customer.
BREAKING NEWS
TECHNO TRENDS
Legal Battle Over IT Act Intensifies Amid Musk’s India Plans
The outcome of the legal dispute between X Corp and the Indian government c...
Wipro inks 10-year deal with Phoenix Group's ReAssure UK worth
The agreement, executed through Wipro and its 100% subsidiary,...
Centre announces that DPDP Rules nearing Finalisation by April
The government seeks to refine the rules for robust data protection, ensuri...
Home Ministry cracks down on PoS agents in digital arrest scam
Digital arrest scams are a growing cybercrime where victims are coerced or ...
E-Magazine
TECHNOTAINMENT
Hrithik Roshan to endorse RuPay as Brand Ambassador
RuPay is reportedly planning to feature Bollywood superstar Hrithik Rosha
India Today Group launches – AI Pop Stars
Staying true to our industry leadership position in using cutting-edge tech
MOVERS & SHAKERS
TelioLabs ropes in Phaniraj V A as the Group CEO
TelioLabs has announced the onboarding of Phaniraj V A as its new Group CE
Wipro Appoints Amit Kumar as Managing Partner and Global Head
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading technology s
OPEN YOUR EYES
INTERVIEWS
Cisco building a trusted and resilient future for the nation
Security is foundational to everything Cisco does and customers insist on e
Autodesk continually pushing the boundaries in the Design and
Autodesk’s vision is of a better world designed and made for all. It inte
HOT PICK
MSI Announces the availability of RTX 50 series of laptops in
MSI, the innovative computing manufacturer in gaming, creator
Nothing Phone (3a) goes on sale today, starting at Rs 19,999
The phone was launched on March 4, featuring a 50MP main, ultra-wide, and t
MAKE IN INDIA BRANDS
SAFE SECURITY SERVICES PVT. LTD.
NUMERIC INDIA, A Group Brand Legrand
ADITYA INFOTECH LTD.
RELIANCE JIO INFOCOMM LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
SHAKTIKANTA DAS
Shaktikanta Das is serving as the current & 25th governor of the Reser...
Icons Of India : Dr. Arvind Gupta
Arvind Gupta is the Head and Co-Founder of the Digital India Foundatio...
Icons Of India : NANDAN NILEKANI
Nandan Nilekani is the Co-Founder and Chairman of Infosys Technologies...
PARTNER SPEAKERS
PSU
PFC - Power Finance Corporation Ltd
PFC is a leading financial institution in India specializing in power ...
TCIL - Telecommunications Consultants India Limited Â
TCIL is a government-owned engineering and consultancy company...
ITI - ITI LimitedÂ
ITI Limited is a leading provider of telecommunications equipment, sol...
VIDEOS
Top 25 Brands
Global Indian industry
Indian Tech Talent Excelling The Tech World - RAVI KUMAR S, CEO- Cognizant
Ravi Kumar S, appointed as CEO of Cognizant in January 2023, sets the ...
Indian Tech Talent Excelling The Tech World - Rajiv Ramaswami, President & CEO, Nutanix Technologies
Rajiv Ramaswami, President and CEO of Nutanix, brings over 30 years of...
Indian Tech Talent Excelling The Tech World - ANJALI SUD, CEO – Tubi
Anjali Sud, the former CEO of Vimeo, now leads Tubi, Fox Corporationâ€...
ITFORUM 2025
CMO of the Year
WOMEN LEADERSHIP
IMAGE GALLERY
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
of images belongs to the respective copyright holders
