Govt warns app cabs taking users for ride
By MYBRANDBOOK
The consumer affairs ministry warned of strict action against online cab aggregators if they fail to address rising consumer complaints and put an end to unfair trade practices such as levying inconsistent cancellation charges, insurance and Covid-19 charges for every ride without explicit consent of customers.
It has been found out that out of all cancellations, in more than 30% cases, the drivers force customers to cancel the ride. Therefore, customers end up paying the cancellation charges for no fault of theirs.
It is also reported that there has been a large number of complaints of drivers refusing to take passengers and insisting on cancellation of rides. During a meeting with Uber, Ola, Meru Cabs, Rapido and Jugnoo, the ministry officials said that a large number of consumer complaints against such aggregators were with regard to deficiency in services in the range of 53% to 61% of the overall number of grievances.
The officials said non-refund of paid amount and slapping unauthorised charges were the two other major grievances of consumers. The ministry said the aggregators have assured that they will look into all the concerns. With regard to cancellation charges, they have said it is levied to “compensate the drivers” for travelling around 2-3km once booking is done.
The government of India intends to construct a single portal f
A single portal will be launched by the Indian government to list all of it...
OpenAI offers GPT-4o, a faster model available to all users at
GPT-4o, a faster and more sophisticated AI model, is made available to all...
Paytm brings UPI Lite Wallet for low-value transactions
Paytm’s parent company One97 Communications (OCL) is emphasizing upon UP...
BHIM to join e-commerce, competing with PhonePe and Google Pay
The government-supported payment software BHIM is getting ready to join t...
CENTRE FOR DEVELOPMENT OF TELEMATICS
HIMACHAL FUTURISTIC COMMUNICATIONS LTD.
MATRIX COMSEC PVT. LTD.
FIREBOLTT
Technology Icons Of India 2023: Sunil Gupta
Sunil Gupta is the Co-founder, Managing Partner & CEO of Yotta Infrast...
Technology Icons Of India 2023: Nikhil Rathi
Nikhil Rathi, Co-founder & CEO of Web Werks, a global leader in Data C...
Technology Icons Of India 2023: Ashwini Vaishnaw
Ashwini Vaishnaw is an Indian politician and former IAS officer and is...
C-DAC keeps India ahead in IT & Electronics R&D space
Centre for Development of Advanced Computing (C-DAC) is the premier R&...
Leading company into fertilizers in the country
NFL is a dynamic organization committed to serve the farming community...
GeM maintains transparency in online procurement of goods & services
Created in a record time of five months, Government eMarketplace is a ...
INFLOW TECHNOLOGIES PVT. LTD.
Inflow Technologies is a niche player in the IT Infrastructure Distrib...
ADITYA INFOTECH LTD.
Aditya Infotech Ltd. (AIL) – the technology arm of Aditya Group, is ...
B D SOFTWARE
BD Software is the distributor of IT security solutions in India. The ...