Name - GIRISH MATHRUBOOTHAM
Designation - Founder & Executive Chairman
Website - www.freshworks.com
USP - Freshworks offers a range of cloud-based software solutions designed to help businesses engage with their customers, streamline internal operations, and drive growth. It is a customer support software that allows businesses to manage customer inquiries and tickets from multiple channels, such as email, chat, phone, and social media, in one unified platform. It includes features like ticketing, automation, self-service portals, and reporting to improve customer service efficiency and satisfaction. Their IT service management (ITSM) software enables businesses to streamline and automate IT service delivery and support processes.
