Sourav Das, Group Chief of Digital & IT, Rupa And Company Limited
Today, enterprises are getting reshaped by pivotal technology trends. AI and automation accelerate decision-making through chatbots, predictive analytics, and auto-generated reports. The Zero Trust Security model becomes essential, requiring strict verification for every access request to maintain safety. Hybrid IT architectures combining cloud and on-premise systems offer businesses enhanced flexibility and scalability. With stricter regulations, data privacy and compliance receive greater focus, compelling responsible customer data management. Edge computing and the Internet of Things (IoT) enable real-time monitoring in manufacturing and logistics. Sustainable IT practices, including energy-efficient infrastructure, help companies reduce their carbon footprint.
The Evolution of Roles
The CIO’s role has evolved from managing IT to becoming a strategic business partner. Today’s CIO leads digital transformation, including AI adoption and e-commerce growth, aligning technology investments with business goals in close collaboration with CEOs and CFOs. Beyond infrastructure management, CIOs drive revenue generation, enhance customer experience, and improve operational efficiency. They also spearhead data monetization and promote enterprise-wide AI adoption, positioning technology as a key competitive advantage.
Building a Security-First Culture
Organizations prioritize security by fostering a culture of vigilance. Regular employee training enhances awareness of cyber threats like phishing. Security becomes a shared responsibility across teams, supported by simulated exercises such as mock phishing drills. Clear data protection policies ensure compliance and ease of adoption. Recognition and rewards for strong security practices encourage positive behavior, while leadership models best practices to reinforce security’s importance at all levels.
AI’s Broader Operational Impact
Security is strengthened through AI-driven threat detection, automation of routine tasks, and strict Zero Trust verification. Continuous real-time monitoring and mandatory Multi-Factor Authentication (MFA) protect enterprise systems. These tools integrate seamlessly with existing IT infrastructure to ensure efficiency and robust protection. Beyond security, AI improves operations by automating inventory tracking via cameras and conveyor belts, enhancing demand forecasting, digitizing inventory management, and enabling smarter promotion predictions. These applications boost accuracy, efficiency, and overall business performance.
Evolving Executive Roles in Technology and Security
By 2025, CIOs, CTOs, CISOs, and DPOs will assume distinct, strategic roles. CIOs lead business-driven IT strategies; CTOs focus on technology innovation including AI and quantum computing; CISOs manage cyber risk and resilience; and DPOs ensure compliance with evolving privacy laws. While smaller firms may combine these roles, larger enterprises separate them to maintain clear focus, governance, and compliance.
