April 8 2025
CIO 2026

Powering Business Outcomes Through Technology

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Kumar Prasoon
Group CIO, TWYN

 

Twyn’s IT strategy is anchored in delivering measurable business value through disciplined investments, future-ready talent, and resilient, secure systems. By integrating governance, innovation, and inclusion, the company ensures technology acts as a strategic enabler for sustainable growth and competitive advantage.

 

Strategic Capital Allocation for High-Impact IT Initiatives
We apply a disciplined approach to IT investments, combining total cost of ownership analysis with outcome-based KPIs.

Our capital allocation prioritizes strategic initiatives with high ROI and operational resilience. By leveraging modular architectures, cloud elasticity, and predictive analytics, we optimize resource utilization and ensure that IT systems remain robust, scalable, and future-ready under all scenarios.

 

Upskilling Workforce for AI-first Future
Preparing our workforce for AI-led transformation is central to Twyn’s vision. We invest in continuous learning programs, AI literacy workshops, and hands-on reskilling initiatives. Cross-functional teams are trained to integrate AI into daily operations, enhancing productivity, decision-making, and innovation.

We also foster a culture of experimentation, ensuring employees embrace AI not just as a tool, but as a strategic enabler for business outcomes.

 

Inherent Security and Privacy
Security and privacy are embedded across Twyn’s IT and operational frameworks. We implement zero-trust architectures, end-to-end encryption, and continuous threat monitoring. Simultaneously, we champion digital inclusion by designing accessible solutions and platforms that empower underserved communities. Our commitment ensures that innovation is both secure and inclusive, supporting ethical technology adoption across India.

 

Performance-Led Governance
At Twyn, IT governance is built on a foundation of strategic alignment, risk management, and continuous performance measurement.

We have established a robust framework integrating enterprise architecture, standardized KPIs, and data-driven dashboards. This enables real-time monitoring of project delivery, cost efficiency, and operational performance. Regular audits, coupled with agile governance practices, ensure that IT initiatives deliver measurable business value while adapting rapidly to evolving market needs.