"Leading Cloud CRM with AI-Powered Customer Success"
Technological Innovation:
Salesforce leads in cloud-based CRM innovation, focusing on AI, data-driven insights, and digital transformation. Its platforms like Einstein AI, Customer 360, and Agentforce enhance customer engagement and automation. With extensible APIs and a unified data model, Salesforce empowers businesses while championing sustainability and ethical AI to drive responsible, future-ready digital solutions across industries.
Product and Service Offerings:
Salesforce offers a robust CRM suite including Sales, Service, Marketing, and Commerce Clouds, plus tools like Data Cloud, Tableau, MuleSoft, Slack, and Einstein AI. Its platform supports app development via Heroku and AppExchange. Salesforce also provides solutions for small businesses, customer success, marketing automation, and AI-driven agent support through Agentforce.
Brand Connect:
Salesforce is a leading cloud-based CRM platform known for its focus on customer success, AI innovation, and scalable cloud solutions. With a strong presence in India, it partners with local firms, supports digital transformation, and promotes values like trust, equality, and sustainability while offering tools like Salesforce+ for business learning.