Pawan Chawla, Partner & CIO Lucideus
By MYBRANDBOOK
Redefined CIO role
While the CIO’s role has evolved over the past few decades, the changes for the CIO resulting from the digital pursuit may be greater and more fundamental than ever.
Innovative technologies are deciding the present and future of CIO transformation today and will continue to decide in the future as well. CIO’s has to buckle up to stay ahead in the race to assist the organization to climb the ladder to the top.
Note, the digital transformation is not just a technology or a trend, which anyone can learn and implement quickly. It requires leadership, proper strategy and clear implementation.
Innovations & ROI
An ROI calculation quantifies both the costs and the expected benefits of investment over a specific timeframe, usually three to five years. CIO’s plays an important role resulting in justifying ROI on investment in technology.
● Customer Feedback helps us improve product and services - We take customer feedback very seriously. Their opinion is a major source of improving customer experience and adjusting our actions to support their needs in our offered product and services.
● Personalizing customer requirements - Basis feedback we align our goal of personalizing customer requirements. Instead, we focus on creating an ongoing experience in the customer life cycle.
● CIO shall continue mapping efforts basis- The mapping effort using micro-level and macro level quantification helps us define the need of customer basis which we develop a stream of services and enhancement in the product resulting in a new revenue earning an opportunity for us.
Key Priorities
A CIO can no longer spend time thinking about programs, data centres, networks, corporate resource planning (ERP) programs and driving down operating costs. With Software as a service and cloud-based applications traditional back-office IT management is no longer the role’s main focus.
Following are our initiatives to secure digital footprint -
● Use personalized customer experience to boost the journey of the consumers: In general, top performers have effective cybersecurity programs and measurement schemes.
● Cyber Attacks are showstoppers; don’t let it stop yours: There are legions of reputational and business damage caused by a cyber attack. We emphasize on good governance, good mitigation, Institutional practices in cybersecurity and risk management to improve information security.
“How we are implementing digital transformation in our business are as follows:
Digitization adaptation - Since our business is going to be significantly transformed by digital technology, finding ways to support/assess cloud, IoT, AI and data analytics will be key focus areas for us to work upon.
People Training - We will be focusing on to train our existing staff to adapt and learn new skills by investing in training material, videos based training, attending webinars /seminars etc.”
BREAKING NEWS
TECHNO TRENDS
Happiest Minds brings in an innovative GenAI chatbot
Happiest Minds Technologies has announced the new GenAI chatbot - ‘hAPPI...
Government mandates encryption for CCTV cameras to ensure netw
In the wake of issuing an internal advisory on securing CCTV cameras at g...
TRAI recommends allowing only Indian entities to participate i
The Telecom Regulatory Authority of India (TRAI) has recommended that onl...
Galaxy AI is available on more devices with Samsung One UI 6.1
Samsung has expanded the range of smartphones to which One UI 6.1 and Gala...
E-Magazine
TECHNOTAINMENT
Disney+ Hotstar wins the Best OTT Platform of the year
Film Critics Guild and Group M Motion Entertainment, in collaboration with
Miss World 2024: Krystyna Pyszková of the Czech Republic wins
Krystyna Pyszková of the Czech Republic has been crowned as the 71st Miss
MOVERS & SHAKERS
Brillio appoints Ashish Singh to its Board of Directors
Brillio has announced that Ashish Singh has been appointed to the company
JSW One Platforms ropes in Dr Ranjan Pai as Independent Direct
JSW One Platforms, part of US$23 billion JSW Group has appointed Dr Ranjan
OPEN YOUR EYES
INTERVIEWS
Lenovo aims to solve customers' critical business needs throug
enovo recognizes the immense potential and the crucial role that technology
MEASURE AND IMPROVE YOUR SECURITY POSTURE WITH KEYSIGHT
Is your security team prepared for the next cyber-attack? Are your security
HOT PICK
HP launches first laptop in India with Microsoft CoPilot butto
HP has launched sleek and stylish Envy x360 14 laptops in India which beco
OnePlus debut its Nord CE4 smartphone
OnePlus Nord CE4 continues the trend of attention-grabbing design with two
MAKE IN INDIA BRANDS
CENTRE FOR DEVELOPMENT OF TELEMATICS
MICROTEK INTERNATIONAL PVT. LTD.
TEJAS NETWORKS INDIA PVT. LTD.
ATRIE TECHNOLOGY PVT. LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
Technology Icons Of India 2023: Nandan Nilekani
Nandan Nilekani is the Co-Founder and Chairman of the Board, Infosys T...
Technology Icons Of India 2023: Deepinder Goyal
Deepinder Goyal is the Founder and CEO of Zomato. Deepinder, or Deepi,...
Technology Icons Of India 2023: Anil Kumar Aggarwal
Anil Agarwal is an Indian billionaire businessman who is the founder a...
PARTNER SPEAKERS
PSU
BBNL empowering rural India digitally
BBNL provide high speed digital connectivity to Rural India at afforda...
HPCL is transforming the energy landscape, across the nation and beyond
HPCL is world-class energy company known for caring and delighting the...
ECIL continues to keep India ahead in the growth of Information Technology and Electronics
ECIL played a very significant role in the training and growth of high...
VIDEOS
Top 25 Brands
Value-Added Distribution
TECH DATA, A TD SYNNEX COMPANY
Tech Data Corporation was an American multinational distribution compa...
ACCERON INFOSOL PVT. LTD.
It is a leading value added distributor in the IT security space and h...
Crayon Software Experts India Pvt Ltd
Crayon helps its customers build the commercial and technical foundati...
ITFORUM 2024
WIITF 2024
CMO of the Year
WOMEN LEADERSHIP
EMINENT CIO's OF INDIA
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
