Lalit Popli, Head – IT ICICI Prudential Asset Management Company
Redefined CIO role
The Role of CIO has already been redefined to an important business executive. Today all products, services, operations etc. are dependent on technology to deliver in a seamless manner. The CIO is the person who is responsible for any direction towards technology and digital transformation, and hence acts an important pivot for this transformation.
Innovations & ROI
Customer centricity is at the core of all our initiatives which also helps us to build better experience with our product and services for our customers.
Digitization and improved customer experience is the most important agenda that we have for 2019.
“We pride ourselves in introducing many industries first offering for our customers, clearly indicating that our adoption rate of newer technology is higher for better innovation. We would like to continue in adopting newer technology.”
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