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Dinesh Kaushik, CIO - Sharda Motor Industries Ltd.


By MYBRANDBOOK


Dinesh Kaushik, CIO - Sharda Motor Industries Ltd.

“The source of innovation comes from insights of customer experience”

 

Redefined CIO role  
Four things that CIOs need to master as their role changes from a delivery focused IT executive to a data-driven business executive with expertise in how IT can effectively support the company and its goals.


Lay out a data-driven IT strategy : CIOs are generally adept at creating project roadmaps when it comes to IT implementations. But in order to stay as a valuable team member, the CIO must shift and focus on how they can add a data-driven strategy to the organization.


Execute : Discovering and documenting all the data sources and repositories then validating the data they contain. We need to focus on delivering valid and current information in line with the company’s business mission.


Make alliances : We need to devote time to expand contacts both within organization and across a wide variety of companies and professions. The objective is to understand the business imperatives at work in the organization and how they are progressing with an eye toward uncovering the obstacles blocking their success.


Dive into the data : Data is driving every segment of a business and as an IT executive we have access and indeed some level of control over all of it. Find inefficient processes that suffer from the lack of meaningful analysis because the data isn’t reliable or accessible. Resolve conflicts and inconsistencies in data and demonstrate the importance of valid data by delivering insights derived from data resources. 

 


Innovations & ROI
To apply innovative thinking, it is important to feel our customers, think as they think. We have to understand what makes the customer buy from us – is it travel, learning, speed, taste, entertainment or something else? The source of innovation comes from insights of customer experiences.

 


Key Priorities
A learning culture is vital for most companies. CIOs need to stay ahead of the technological changes and trends that affect industry; faced with the function of educating the top players in the company, so they remain ahead of the same changes and trends. This learning culture will enable CIO’s team to be stronger than ever, no matter what challenges come to way.

 

“Technology upgrades or introducing new technologies carries a huge compatibility risk – what if the new systems turn out not to be compatible with those that are already existing or integration requires more build time than anticipated. To prevent system integration issues, make sure to review all the current technology systems thoroughly before deploying something new.” 

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